Service Advisor

1 week ago


Oxford, Oxfordshire, United Kingdom Marshall Motor Group Full time

Service Advisor:

Job description

We are currently recruiting for a Service Advisor to join our Audi dealership in Oxford.


As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers.

To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to ever be the same


You will be provided with on the job training by your colleagues and managers and will be joining a supportive and friendly team at Oxford.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed

These include:

  • 25 days annual leave (not including Bank Holidays) increasing with length of service
  • Colleague referral fee up to £2,000
  • Discounted Car Purchase Scheme & Colleague Car Benefit Offers
  • Discounted Service / Parts / Bodyshop services
  • Training and Continual Self-Development
  • Free Eye Care Vouchers
  • Cycle To Work Scheme
  • Pension Scheme
  • Employee wellbeing services
  • Free life assurance equivalent to twice your salary
  • Loyalty, Above & Beyond and Long Service Awards
  • Discounted Shopping Portal

What will I do on a daily basis?

  • Greet customers and become their point of contact for the duration of their vehicle being within our Workshop.
  • Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
  • Create customer invoices and run through the work that has been carried out on their vehicle.
  • Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.

What experience do I need?
If you already come from an Automotive Service Advisory background that is fantastic, however, if you do not and you are looking to start your career with us, to be considered for the role we will need to possess the below skillset

  • An ability to provide tailored customer service and upselling to a wide range of customers.
  • Comfortable working to deadlines and managing customer expectations with regular communication and updates.
  • Happy to manage your own workload and customer base.

Why Marshall Motor Group?


We operate 140 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England and Wales.


Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe's largest market-leading integrated digital car marketplace.

The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.


  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom Perfect Placement Full time

    Service AdvisorStarting salary between £26-32,000 per annum with access to an uncapped performance related bonus scheme (up to £500 per month).45 hour week Monday to Friday 8:00am-6:00pm. No weekends required Fantastic long term career prospects with a family owned car dealer group independently recognised and certified as "A Great Place to Work". We are...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – OxfordOur client, a main dealership in Oxford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package.Monday to Friday 8 till 6 and every other Saturday.22...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom Holt Recruitment Full time £30,000

    Service Advisor - £30,000 Main Dealership Oxford Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Oxford. - 33 days of annual leave, increasing to 37 with length of service - £33,000 OTE Access to our Evolution Management Development program for those...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom Holt Automotive Recruitment Full time £30,000

    Service Advisor - £30,000 – Main Dealership – Oxford Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Oxford . 33 days of annual leave, increasing to 37 with length of service £33,000 OTE Access to our Evolution Management Development program...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom BMW Group Retail Full time

    North Oxford Garage is looking for a Service Advisor.Your roleAs a service advisor, you'll be the link between our customers and the workshop. You'll ensure the customer has a smooth journey from beginning to end, agreeing to their service or understanding their repair requirements, booking in the work and presenting the completed job. Along the way, you'll...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom North Oxford Garage BMW Full time

    About the roleAs a BMW Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about...


  • Oxford, Oxfordshire, United Kingdom Brite Recruitment Ltd Full time

    **CUSTOMER SERVICE ADVISOROxford£20,517 Pro-rata (Inclusive of shift allowance)**PART-TIMEA mutual building society is looking for a Customer Service Advisor to be the first point of contact for customers coming into the branch by providing exceptional level of customer service. This role would be suitable for anyone with customer service experiencewhether...


  • Oxford, Oxfordshire, United Kingdom Just Recruitment Solutions Limited Full time

    Job descriptionService Advisor Vacancy - Oxford - £31,000Mon - Fri, 1 in 3 SaturdaysExperienced Service Advisor Prestige Franchise Dealership £31,000 ote per annumAs a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.Your duties will include:Upselling of additional works,...


  • Oxford, Oxfordshire, United Kingdom BMW Group Retail Full time

    North Oxford Garage is looking for a MINI Service Advisor.Your roleAs a service advisor, you'll be the link between our customers and the workshop. You'll ensure the customer has a smooth journey from beginning to end, agreeing to their service or understanding their repair requirements, booking the work and presenting the completed job. Along the way,...


  • Oxford, Oxfordshire, United Kingdom Hedena Health Ltd Full time

    Job SummaryReady to start a fulfilling career as a Patient Services Advisor in Headington and the surrounding area? Our group of GP Practices is looking for compassionate individuals with excellent customer service and communication skills, tech-savviness, and a dedication to delivering excellence in a fast-paced environment. While prior call center...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom Johnsons Cars Ltd Full time

    Johnsons Cars are one of the UK's leading independent Franchise Dealership Networks, with 62 multi-award-winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep,...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom kream Group ltd Full time

    We are looking for an SERVICE ADVISOR to join a main dealer based in Yeovil. You will be the first point of contact for all Aftersales customers, providing a warm, professional welcome and processing service, repair, maintenance and warranty bookings. Efficiency, alongside a top-quality customer service, will be your priorities. Key activities will...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom Steven Eagell Group Full time

    Service Advisor Oxford Ready for an exciting career? With an award-winning employer? We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world's largest automotive brand. The Steven Eagell Group is an award-winning employer and...

  • Service Advisor

    1 week ago


    Oxford, Oxfordshire, United Kingdom Steven Eagell Group Full time

    Service AdvisorOxfordPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Ready for an exciting career? With an award-winning employer?We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company...


  • Oxford, Oxfordshire, United Kingdom Service Care Full time

    Specialist Customer Service Advisor needed with Oxfordshire CouncilStart Date: ASAPLocation - Oxford (Hybrid)Duration - Initially 6 monthsHours per week - 37 hours per weekSalary - £14 ltd an hour***Description: This role is for someone looking to start their Social Care career as we are a gateway to Adult's and Children's Social Care The team completes...


  • Oxford, Oxfordshire, United Kingdom Berry Recruitment Full time

    Customer Service AdvisorMonday to Friday - 37 hours per week£10.75 to 11.41 per hourThe JOBYou will need to work on the MS office and be able to save and retrieve data.We want someone who can advise customers and help them along the pathway to the best outcomes. Processing their information and payments.What we are looking forYou will be able to travel in...


  • Oxford, Oxfordshire, United Kingdom X2recruit Full time

    X2 Recruit are looking for 2x Customer Service Advisors for our Client in Oxford.This role is for someone looking to start their Social Care career, we are the gateway to Adult's and Children's Social Care. The role requires someone empathetic, resilient and caring.Requires a Standard DBS Check Adults and Children workforce.Although this is a customer...


  • Oxford, Oxfordshire, United Kingdom Hedges Law Full time

    Client Services AdvisorJOB TITLE:Client Services AdvisorLOCATION:Wallingford/Oxford/HybridSALARY:Dependant on experienceHOURS OF WORK:35 hoursACCOUNTABLE TO:Client Service ManagerEMPLOYMENT STATUS:Permanent contractROLE PURPOSE:Provide pre and post sales support. Servicing inbound prospect enquiries by engaging and qualifying all prospective clients. This...


  • Oxford, Oxfordshire, United Kingdom Oxby and Parke Recruitment Full time

    The CompanyWe are looking for a Customer Service Advisor to join a great business who are a subsidiary of a larger business, and whose products and services are sold around the Globe. Providing a first-class service is at the heart of this business, ensuring they remaina top competitor in their market.The RoleThis is a busy customer focussed role in which...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    "Previous applicants need not apply"Oxfordshire Sexual Health Services provide a comprehensive sexual health service, including HIV care, to people attending our outpatient clinics in different locations across Oxford. The health advisors belong to a small, friendly team and work closely with other disciplines in the department.Health advisors provide the...