Regional Sales Centre Manager

Job reference number311758

Regional Sales Centre Manager - Glasgow (Hybrid) - Permanent
Staring salary £51,286 increasing to £55,013 after 12 months
30% OTE annual bonus potential, generous annual leave offering of 25 days, plus bank holidays, increasing to 27.5 days after 30 years service, company pension scheme with highly competitive contribution rates
Permanent, Full time

This is a Hybrid Working role with a requirement to attend Glasgow Mail Centre a minimum of three days per week, with flexibility required in line with business needs.

We're currently innovating and transforming our business for the future, adapting towards a parcel delivery market, as well as taking environmental responsibility for our impact as a business. To get there, we need exceptionally talented, bright, and driven people.

Do you have excellent leadership and communication skills, blended with a creative mindset? Do you have a background in Commercial sales, and a well-developed coaching skillset? If so, I would love to hear from you.

Reporting into the Regional Commercial Leader for the North, you will lead, motivate, and inspire a team of inside sales Account Executives through direct line management.

About the Role
You will lead a team of Account Executives in the achievement of agreed business objectives and targets, ensuring growth opportunities are identified, prioritised, and converted with the right levels of sales resource.

You will deploy Regional Sales Plans to realise opportunities, deliver targets, mitigate threats and work with 3rd parties, capturing and acting on the voice of the customer.

You will effectively understand the levers of sales performance and manage under-performance where necessary. Alongside this, you'll ensure compliance, way of working, PSP, Siebel, and all sales standards are achieved. You'll provide accurate monthly and full year revenue forecast and reporting.

You will successfully deploy new products, campaigns, and solutions across the Region. You'll develop and deploy appropriate ways of working within regions, through effective matrix management, across Inside Sales, Field Sales, Operations, CE, and others. You'll deliver greater efficiency/customer experience and achieve maximum revenue potential.

You will coach, motivate, and lead teams to achieve sales objectives and targets, and achieve superior performance to deliver on customer needs.

About you
To truly excel in this role, you'll possess, and be able to evidence, the skills and experience listed below:

• Excellent leadership skills including integrity, adaptability, agility, and resilience

• Very strong inter-personal skills with an ability to coach, motivate and develop

• Excellent communication skills across a wide spectrum of internal and external stakeholders

• Strong commercial acumen and an appreciation of the strategic requirements of RMG and Sales and Channels

• Able to effectively analyse and understand performance metrics

• Effective application of Sales Leadership technical competencies

• Ability to think innovatively

• Effective sales planning skills

Qualifications

• Leadership/Coaching Certification (essential)

• APS Registered Sales Professional (desirable)

• APS Certified Sales Professional (desirable)

We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.

Extra Benefits

• RMG Share Schemes - partnership and matching share offer

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave

• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.

• Supportive and generous company sick pay

• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

• Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.

• Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*

• Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner

• Free & discounted RMG products - free keep safe & redirection, partner discounts

• Free stamps at Christmas
*Available only to perm employees

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don't, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

For more information on Royal Mail Group and our values please click here:

Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions, and a pre-assessment task.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: Sunday 2nd June 2024. Please note, this advert may close early if the appropriate number of applications has been reached.

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