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Dual Fuel Engineer

3 months ago

Galashiels, Scottish Borders, United Kingdom Sureserve Group Full time
Providor - Dual Fuel Engineer

Contract:
Scottish Power

About Providor:


Providor Ltd is a subsidiary of Sureserve Group Limited and installs domestic smart meters across the UK, working directly for a number of energy suppliers.

Meter asset managing services are also provided for some clients.

Purpose of the Role:

  • To exchange gas and electricity meters in customers' homes.
  • Provide a first class aftercare service which includes a full demonstration to the customer on using their new meter.
  • Repairing and maintaining meters after initial install.

Benefits*:
- £5,000 sign on bonus

  • Performance bonus
  • Daily meter fit bonus scheme
- £60 per month lunch expense

  • Company pension
  • Access to flexible benefit schemes
  • Employee Assistance Programme
  • 29 days holiday (inc statutory bank holidays)
- £10,000 Life Assurance

  • EV car scheme
  • Recommend a friend benefit

Specific Roles and Responsibilities:

  • To carry out installs, exchanges and removals as per the relevant method statement (in line with Company and Industry standards).
  • To ensure service level agreements (SLA's) are achieved for works allocated.
  • Respond to emergency call outs, as business needs dictate (as per rota system in operation).
  • To ensure the efficient recording of all works completed or aborted.
  • To offer a high standard of customer service to both the client and customer, keeping them informed of works being undertaken and fully demonstrating the meter after completion.
  • To risk assess work/working environments before starting any works to avoid damages or injuries.
  • To undertake all work in accordance with Health and Safety regulations.
  • Report H&S issues encountered in line with company policy.
  • A duty of care to ensure any potential risks encountered as a result of your visit are reported in line with industry guidelines, legal requirements & company policy.
  • To take accountability for the vehicle & tools/equipment in your possession. This will include a regular stock take of material and regular checks of company van to ensure it is road worthy.
  • To record / report any defects of the equipment in your possession.
  • To ensure the professional representation of the company is maintained at all times, being clean and well presented in company uniform and being polite and courteous at all times.
  • To attend all training and toolbox talks as requested.
  • Offer Energy Efficiency Advice.

Relevant Skills and Behaviours:

  • Good communicator
  • Ability to develop excellent and collaborative working relationships.
  • Proven ability to work alone as well as part of a team
  • Proven ability to manage a complex workload
  • Attention to detail with good decision making / judgement skills
  • Adapt to change

Qualifications and Key skills required:

  • MET
  • CMA1/CCN
  • Single phase electric
  • MOCOPA (1a and 1c)
  • REGT1 and polyphase electric (desirable not essential)
  • Full UK Driving licence
  • Minimum of 6 months experience in fitting dual fuel smart meters
  • 3 phase trained
  • Singleoff multi is advantageous

Basic Salary:
£38,000 per year not including bonus schemes
OTE £48-53K – uncapped
*Terms and conditions apply