![Bread Ahead](https://media.trabajo.org/img/noimg.jpg)
Customer Service Administrator
1 week ago
About us
Nestled in the hustle and bustle of Borough Market, Bread Ahead's journey began in 2013 when founder Matthew Jones, having spent 25 years in the restaurant industry decided it was time to focus on great baking and great products We have enjoyed a steady growth and expanded locally throughout London with stores in Chelsea, Wembley and Soho, as well as our debut international outpost in Dubai.
We opened our flagship bakery school in Borough Market in 2014 to show the public just how easy baking good bread can be.
Since early 2020, Bread Ahead Bakery School has reached thousands of homes through our online baking classes which have become a treasured part of kitchens all over the world We've grown to become a destination for both Londoners and foodies across the globe.
But we are just getting started With more London locations planned alongside further international expansion, we're at an exciting point in the development of our team and we're looking for like-minded people who are as passionate about food and hospitality as we are.
About the role
Bread Ahead are seeking a Bakery School Administrator to join us during an exciting period of growth and opportunity.
As Bakery School Administrator, you are key to the smooth running of the school.
As first point of contact for customers and students, your personality and enthusiasm for providing every customer a delightful experience will shine through.
Responsibilities and duties:
- Welcoming students to the bakery school and managing the reception area.
- Managing bookings and communications regarding workshop scheduling.
- Providing reports and supporting the bakery school team with general administrative duties.
About you
Alongside your passion for baking and great food, the customer experience is at the heart of everything you do.
As a strong team player your interpersonal skills will shine through, and you are self-motived and possess excellent communication, organisation, adaptability, and problem-solving skills.
You possess strong experience of working in a fast-paced customer focussed environment and you take ownership of your responsibilities and any issues you may face during the day to ensure satisfactory resolution.
You possess a minimum of 5 GCSEs A*- C/- 4 or an equivalent professional qualification in customer service or business administration.
How to apply
Forward your CV and cover letter explaining why you would be the perfect fit. Applications without a CV will not be accepted.
Job Types:
Full-time, Permanent
Salary:
Up to £25,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wembley: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location:
One location
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