Temp Works Co-ordinator

2 weeks ago


Catford, Greater London, United Kingdom Novax Recruitment Ltd Full time £28
28 per hour umbrella

Contract (3 months+)


To provide an efficient and responsive casework review service, ensuring that all reviews and county court appeals are dealt with in accordance with legislation, Council policy, and statutory deadlines.

To investigate, resolve and respond to formal and information senior level MP/member enquiries and complaints, including from the Ombudsman, regarding the services delivered by Housing Options service within statutory and corporate deadlines and foster a positive relationship with members in relation to their casework.

To authorise the extension or provision of temporary accommodation in review cases as appropriate.
To ensure the effective communication of review decisions, complaints, appeals and operational matters arising from reviews and enquiries to staff and managers within the Housing Needs Group and propose solutions that will enhance service delivery

Experience of undertaking dealing with statutory homelessness and reviews of decisions under the Housing Act 1996 (as amended)
Understanding of the legal and procedural requirements in relation to homelessness and access to social housing.
Extensive knowledge of the Housing Act 1996 as amended and related legislation and caselaw

phone number removed)

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