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Full-time Floor Team

3 months ago

Penzance, Cornwall, United Kingdom The Old Coastguard Hotel (EATDRINKSLEEP) Full time
EAT
DRINKSLEEP

Full-time Front of House Team Members at The Old Coastguard


General Manager, Louis Vanhinsbergh, and his brigade of House Managers are on the lookout for Full-time Floor Team Members to join our Restaurant/Bar team.

We're passionate about food and service, and we're looking for warm and welcoming team players to help deliver this, both in the main restaurant and The Crabshack, our outside bar/kitchen in The Old Coastguard Garden.


We offer excellent progression opportunities, delivered through both inhouse and external training, for those interested in a career in hospitality.


Skills & Experience:

  • Excellent communication skills
  • Be adaptable to work independently as well as within a team
  • Motivation and enthusiasm to learn more
  • Be approachable and show willingness to help others
  • Demonstrate professionalism at all times
  • High level of attention to detail
  • A genuine desire to provide a wonderful guest experience
  • Experience within a fastpaced hospitality setting an advantage

Benefits:

  • Free stays at other EDS locations + 25% discount on food & drinks at any EDS site
  • Share of tips pool, managed by Tronc Manager, pro rata to hours worked
  • Monthly team social events
  • Free meals while on duty
  • Christmas Eve evening, Christmas Day and Boxing Day off
  • Recruitment bonus if you recommend someone to work with us
  • Employee Assistance Programme (Hospitality Action)
  • Cycle to work scheme

Pay:
up to £11.20 per hours, depending on age and experience, + share of tronc

Hours: 4-5 days / 35-45 hours per week (with 2 consecutive days off), to include evenings and weekends

Start date:

ASAP

About us:

Part of the EATDRINKSLEEP organisation, owned by Charles and Edmund Inkin (twice shortlisted for _Independent Hoteliers of the Year_). Regarded within industry as a leading operator in this mid-market sector, with awards and exceptional press recognition. Focus on hospitality, accurate and imaginative cooking and great drinks.

Awards & guides:

Good Hotel Guide 2020:
_
César Award, Hotel of the Year_

International Wine Challenge 2019:
_
Winner, Restaurant Wine List of the Year_

Cornwall Tourism Awards 2018:
_
Bronze Award, Restaurant / Bistro of the Year_

Taste of the West Awards 2018 & 2019: _
Gold Award, Small Hotel_

2018 Top 30 Best Places to Work in Hospitality,

Caterer Magazine:
_
Awarded 15th Place_

Imbibe Wine List of the

Year Awards:
_
UK Wine List of the Year_


Also listed in the 2019 editions of: The Michelin Guide, Good Food Guide, Michelin Pub Guide, Hardens, Good Hotel Guide, Good Pub Guide, and recommended by Sawday's Special Places to Stay, Inn Places and i-escape.

We have increased our overall Tripadvisor rating to 4.5 in both categories with 85%+ now rating us at Excellent or Very Good.

Certificate of Excellence Winner.

Pay & conditions:

Job Types:
Full-time, Permanent

Salary:
Up to £11.20 per hour

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Gym membership
  • Health & wellbeing programme
  • Referral programme
  • Sick pay

Schedule:

  • Holidays
  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Penzance, Cornwall: reliably commute or plan to relocate before starting work (required)

Work Location:
In person