Telesales Account Manager

2 weeks ago


Bradford, Bradford, United Kingdom CCS Media Limited Full time

Role: Telesales Account Manager

Location: Bradford or Leeds Office / Hybrid

Salary: Competitive Base Salary + Attractive Comms Structure + Career Development

Contract Type: Permanent

We are seeking a highly motivated Telesales Account Manager to join our dynamic sales team. The ideal candidate will be responsible for managing and expanding a client portfolio through proactive telesales efforts. This position entails maintaining existing relationships while exploring new business opportunities to meet sales targets and contribute to company growth.

Key Responsibilities:

Account Management

  • Foster strong relationships with existing clients
  • Identify client needs and offer suitable IT solutions
  • Regularly review client accounts to ensure satisfaction and retention

Sales Activities

  • Reach out to potential and existing clients via various channels
  • Conduct research to uncover new business prospects
  • Showcase CCS Media's products and services to clients
  • Negotiate contracts and achieve sales targets

Customer Service

  • Provide exceptional support to clients
  • Handle inquiries and issues professionally

Reporting and Analysis

  • Maintain accurate records of sales activities in the CRM system
  • Generate sales reports and forecasts
  • Analyze sales data for insights

Collaboration

  • Collaborate with other departments for a seamless client experience
  • Participate in meetings and training sessions

Key Skills & Experience:

  • Experience in sales or telesales
  • Strong communication and interpersonal skills
  • Ability to build lasting client relationships
  • Organizational and time management abilities
  • Proficiency in CRM software and Microsoft Office Suite
  • Self-motivated and results-oriented
  • Team player with resilience

Benefits:

  • Pension scheme
  • Life insurance
  • Access to private GP consultations
  • Extra day's holiday on your birthday

About CCS Media:

CCS Media is a top IT solutions provider dedicated to assisting organizations in achieving their business goals through innovative technology solutions. With a focus on customer satisfaction, CCS Media is a trusted partner for businesses aiming to optimize their IT infrastructure and drive digital transformation.

If you're intrigued by this opportunity, please apply to learn more.



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