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Business Risk and Control Officer

3 months ago

Belfast, United Kingdom Citi Full time

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's MCA QA team within the Central Controls MCA Team.


By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.


Role Overview:


The MCA Quality Assurance team is an integral part of the Central Controls MCA team that owns the enterprise-wide framework and execution of Manager Control Assessment program.

The purpose of the MCA Quality Assurance team is to drive quality into the MCA program to ensure management can rely on MCA insight as the underlying data is timely, accurate and complete.

The MCA Quality Assurance and Scope of Operations role holder will be a member of the team of professionals who will:

  • Challenge the quality of MCA policy, standard, procedures and practices;
  • Verify that established standards and processes are followed and consistently applied;
  • Recommend actions that will address the root cause of identified operational weaknesses in order to prevent recurrence by changing design and/ or execution; and,
  • Identify execution errors for prioritized remediation.

What you'll do:

You will work on all phases of Quality Assurance Review across all Business and Functions, with tasks including:

  • Analyse data to support proposals for areas of MCA program to be reviewed;
  • Support drafting of QA Review scripts including documenting scope and sampling approach;
  • Support the collation of data required for a QA Review;
  • Follow QA Review script across all in scope Businesses and Functions, and gather evidence for areas of concern;
  • Identify common themes and conduct root cause analysis with recommended mitigation;
  • Analyse data to support reports for senior management review and action; and,
  • Develop stakeholder relationships across all lines of defence.

What we'll need from you:

You will need to take personal accountability to support the MCA QA team through:

  • Sound ethical judgment regarding personal behaviour, conduct and business practices;
  • Inquisitive, pragmatic and commercial problemsolving, with excellent attention to detail;
  • Basic understanding of operational risk management, including industry standards and areas of regulatory focus;
  • Good communication skills including the ability to explain complex issues clearly; and,
  • Developing trusted relationships with a broad range of stakeholders.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve.

In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources


Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.

We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

  • Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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