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Porterage & Grounds Operative

3 months ago

Stevenage, Hertfordshire, United Kingdom ISS Facility Services Full time

Porterage and Grounds Operative

Contract:
Production

Location:
Hertfordshire

Hours of work: 40

Contract Type:
Permanent


We are currently recruiting for a Porterage and Grounds Operative to join our team and contribute to the smooth operations of our facilities.


As the Porterage and Grounds Operative you will be responsible for a variety of essential tasks to ensure the proper functioning of our facilities.


Key Responsibilities

  • Escorting of Contractors on site, following the Control of Contractors and Critical Contractor Processes and Procedures
  • Ensure that all standards of customer satisfaction are met and/or exceeded
  • To assist with setting up meetings and conference rooms as requested to meet customer requirements and time pressures. This includes checking on a daily basis — ensuring that rooms are clean i.e. nobo boards, pens and ensuring that flip chart paper is stocked
  • To transport a wide range of goods and equipment around the clients buildings, in a safe and timely manner to meet client requirements
  • Check for new job sheets on a regular basis and ensure completion on time
  • To work within the laid down security procedures when transporting items between location and receiving goods into the building
  • To communicate with colleagues and customers at all levels on a daily basis in a polite manner
  • To assist the cleaners on removing waste from around the building
  • To run the mail room to insure an efficient operation of the post room and delivery/collection from around the building & collection from main post office, Litter picking the grounds and weeding of the grounds and to assist with any other tasks that may be asked

Professional and Personal Competencies/Qualifications

  • Be able to respond to many requests and at times work under pressure to ensure customers requirements are met.
  • Excellent written and verbal communication skills with the ability to communicate across all levels of seniority.
  • The ability to provide excellent customer service and ensure that customer satisfaction standards are met or exceeded.
  • Knowledge of and ability to follow security procedures.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on

Job Types:
Full-time, Permanent

Benefits:

  • Company pension

Work Location:
In person