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Workshop Administrator

3 months ago

Plymouth, Plymouth, United Kingdom Northgate Vehicle Hire Full time

As the UK's leading vehicle rental specialists, we make a commitment to keep our customers mobile, that's what we do.


As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles' visit with us runs as effortlessly as we promise.


Life as a Workshop Administrator with Northgate Vehicle Hire


Our workshops are busy and fast-paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly.

For us customer care always comes first, so confidently delivering great service with a smile is second nature.

Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out, you can be sure you will never be looking for something to do


Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us.

Our proven induction training will help of course, however, you'll need all of your customer service know-how, planning and administration skill, and most importantly your logical, 'can-do' attitude to deliver the experience our customers expect from us.


As a Workshop Administrator with Northgate Vehicle Hire, we offer:

  • Of course, a
    great basic salary, but there's much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren't limited to)
  • A fantastic
    quarterly bonus scheme
  • 23 days
    annual leave (+ bank holidays) and an extra day's leave to celebrate your birthday
- free
life assurance:

-
well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)

- discounted, flexible
Gym memberships:

- exclusive employee
vehicle-leasing schemes
-
pension &
save-as-you-earn share scheme

  • Our
    Benefits App offering unlimited access to a huge range of
    retailer discounts and
    cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)


We're so excited to have recently launched
Wagestream for all our colleagues - a
Financial Wellbeing app that gives you more control over your pay.

Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get
discounts on your shopping, check what
benefits you're eligible for and can even put you in touch with a
financial coach

  • Northgate Vehicle Hire are the UK's leading provider of light commercial vehicle rental solutions, partnering with some of the country's most well known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
  • We're also part of something bigger with over 60 Northgate Vehicle Hire branches nationwide, we're a key part of one of the UK's largest Automotive plc's, Redde Northgate. Few other businesses can offer you the support and
    longterm security as us, this is a
    great opportunity to progress your career

Join our Team

We will also consider those with similar commercial exposure as a Workshop Controller, Senior Service Advisor, Service Manager, Aftersales Manager; as well as Senior Vehicle Technicians who are considering coming off the tools
**INDNVH