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Sales Advisor

3 months ago

SouthendonSea, Southend-on-Sea, United Kingdom Big Yellow Self Storage Full time

What you'll be doing

When a customer visits our stores, their experience starts with you . As a Sales Advisor, you're not just sitting at a till and you're definitely not moving boxes - you're helping people through the biggest moments of their lives.

So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same.

Here are some of the things you'll get up to day-to-day:

With a good understanding of our customers' needs you'll help them decide what the best solution is for them You'll maximise sales at every opportunity through promoting our products and services You'll offer the highest quality of customer service in person, via email or phone (you'd be surprised how a cuppa can make a huge difference to someone's day) Completing daily health and safety walkarounds you'll help to maintain the general cleanliness of the site You'll carry out general administrative tasks on our database

Who we're looking for

We're ripping up the recruitment rulebook and proudly putting personality over CV credentials.
Are you:

Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time?

What we can give to you

At Big Yellow, we're big about our people and we make sure we look after them.

Here is just a flavour of some of the perks we offer:

Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering

So if this feels like your cup of tea, click on the shiny button below and give us a try.