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Ict Service Desk Officer

3 months ago


Oldham, Oldham, United Kingdom First Choice Homes Oldham Full time

First Choice Homes Oldham (FCHO) aims to be the best in the business, with an excellent team of colleagues and with customers at the heart of everything we do.

Established in February 2011, FCHO is one of the largest employers in Oldham. We are committed to boosting the Oldham economy and providing excellent benefits for our employees.


A future-focused and progressive not-for-profit housing association, we want to make Oldham a place where people are proud to live and work.

To deliver our promises to our customers we are looking for a highly motivated, customer-focussed individual to appoint to the following key position:

ICT Service Desk Officer

Permanent

Salary:
circa £25,350 per annum

An exciting opportunity has arisen within First Choice Homes Oldham for an ICT Service Desk Officer.


As a member of the ICT Department, you will provide technical support to users across the organisation on a variety of technical issues which come through the ICT Service Desk, via telephone and face to face.


You will need to be an individual who is an excellent team player and ready to take on a variety of tasks including, but not limited to, problem solving, setting up equipment and maintaining user accounts.

In return you can expect a range of benefits including:

  • 37 hour working week
  • Attractive pension scheme six per cent employer contribution
  • Free healthcare options health cash plan for you and your dependents, including Employee Assistance
  • Holiday entitlement of 30 days and 8 public holidays, plus 1 shut down day determined by the company
  • Enhanced maternity, paternity and adoption leave
  • Enhanced occupational sick pay
  • Hybrid working
  • Discounted gym membership
  • Vouchers or cashback on holidays, shopping or days out
  • Death in Service Benefit
  • Onsite cafe


If you have a passion and commitment for delivering excellent services with leadership and enthusiasm to deliver the best experience to our customers we encourage you to apply.

**Interviews and assessments to take place from 21st August 2023