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Customer Service Executive
3 months ago
Are you an enthusiastic customer service professional? We have an exciting opportunity to develop a rewarding career within a growing and people-focused business.
This is a great opportunity to join a friendly and supportive team committed to delivering a fantastic, high-quality service.It's an exciting time to join as this already well-established company is going through a period of growth and investment.
Thisis the perfect environment in which to learn, grow and develop and you will be given all the tools you need to thrive and succeed.
Some of their best people have come from retail or hospitality, or out of education - if you are looking to move your customer service skills into an office environment then this is the role you've been searching for You will be fully supported and trainedhere.
The role:
As a Customer Service Advisor, you will deliver a friendly and effective service to customers.
Additionally, you will be responsible for:
- Providing a first-class service to our customers; resolving all possible enquiries.
- Handling customer enquiries relating to all aspects of service
- Provide advice and support to our customers, helping them manage their account effortlessly.
- Provide accurate information and advice as required based upon our customer's needs at the point of contact.
- Recognising opportunities to go 'above and beyond' for both our customers and colleagues.
For those with ambition, there is scope to progress into a more senior position, making this the ideal role in which to achieve your professional goals.
About you:
We're seeking a Customer Service Advisor with:
- The ability to remain calm under pressure
- Good organisation and multitasking skills
- Excellent computer skills
- A customer service background
The benefits:
- Salary of £22,000 per annum
- Up to 10% employer contribution towards your Pension Plan
- Hybrid working after probation
- Life assurance
- 25 days' holiday per year, increasing annually with service
- Give as you earn scheme
- Financial education, savings and personal loans
- Simply Health Cash Plan, Surgical Choices and Rewards
- Confidential crisis support, counselling and legal advice
- Discounts with our subsidiaries and Garage
Working hours:
You will work Monday - Friday, either 8am - 4.30pm, or 9.30am - 6pm. Hybrid working available after successful completion of probation period.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
