Housekeeping Assistant

2 weeks ago

Birmingham, Birmingham, United Kingdom Birmingham Repertory Theatre Full time

In this role you have responsibility for ensuring both our front and back of house areas and auditorium are cleaned to a highly professional standard and in line with all current COVID regulations.

You will play an integral part in providing a first class experience for all our visitors and colleagues who use The Rep facilities.


Main Duties and Responsibilities

  • To provide excellent customer service to customers and visitors to The REP, often meeting visitors and audience members are part of your daily job
  • To provide a clean, tidy and welcoming environment for customers, visitors and staff
  • To maintain the building and its facilities to a high standard at all times
  • Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of you and others.
  • Check, tidy and clean all areas in the backstage, auditorium and front of house as allocated within the rota.
  • Undertake any specific or seasonal cleaning as required.
  • Remove all rubbish to the designated areas.
  • Ensure all supplies of hygiene products remain topped up.
  • Report any specific cleaning requirements or incidents
  • Communicate and assist, as necessary with all other key personnel within The Rep teams to ensure a clean and tidy environment
  • Assist with meeting room set up including ensuring rooms are tidy and set up as required
  • Any other reasonable duties required

Person Specification

  • You must have..._
  • Excellent customer service skills
  • High personal standards and pride in your work
  • Ability to work positively as a team player with others
  • Ability to manage your time and tasks effectively
  • Be honest, reliable and trustworthy
  • Experience of cleaning a corporate and/customer service environment
  • An enthusiasm for being an ambassador for The Rep
  • Good manners and etiquette
  • Willingness to be flexible in work tasks and shift patterns
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and prioritise if needed
  • It'd be great if you had..._
  • An interest and knowledge of the theatre
  • Problem solving skills
  • Some exposure to deputising for team leaders.

Terms & Conditions

  • Pay:_ £10.90 per hour
  • Hours: _18 hours per week, core hours being 06:30 09:30 Mon-Sat. Some evening and weekend work will be required.
  • Holidays: _20 days per year plus public holidays. The holiday year runs from 1 September to 31 August each year.
  • Notice period:_ 1 week
  • Location of work:_ Your main place of work will be The Rep in Birmingham, but you may be required to work permanently or temporarily at other locations locally

Offers

  • Receipt of 2 satisfactory references
  • Proof of eligibility to work in the UK
  • Role appropriate background checks

Job Types:
Part-time, Permanent

Part-time hours: 18 per week

Salary:
£10.90 per hour

Work Location:
One location

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