E-commerce and Warehouse Supervisor

1 week ago

Eastleigh, Hampshire, United Kingdom Emphasis HR Full time
Based in our Eastleigh Head Office and Distribution Centre, Hampshire

  • Full time, 40 hours, Monday to Friday 08:30 to 17:00
  • Weekend and evening working required during the summer peak period, on a rota basis
  • Up to £25,000 per year
  • Permanent position
Emphasis HR are recruiting on behalf of Skoolkit.

This role is a newly created position at Skoolkit.

The new E-Commerce and Warehouse Supervisor will be responsible for supporting and supervising both the e-commerce (web / online trading) team and warehouse team.

The role will report to the E-Commerce Trading Manager and will also work very closely with the Warehouse Manager.

The responsibilities are outlined below:

E-commerce Supervisor responsibilities:

  • Support the Ecommerce Trading Manager with managing the web team (up to 15 members of staff during summer period)
  • Process and package customer orders accurately.
  • Manage returns, refunds and credits. Liaise with the applicable internal teams.
  • Successfully balance the managerial side of the role with the daytoday administrative.

Warehouse Supervisor responsibilities:

  • Support the Warehouse Manager with managing the warehouse and drivers team (up to 15 members of staff during summer period).
  • Ensure the smooth process of goods in, processing and dispatching.
  • Responsible for ensuring the team pick and dispatch and process all orders according to Skoolkit standards and in a responsible and timely fashion.

Responsibilities across both departments:

  • Supervise the operations within both departments.
  • Support the Managers with health and safety, ensuring the department is tidy and safe, and the team follow all relevant policies and procedures.
  • Be solely responsible for running the shift and supervising the team on occasions when the Managers are not available due to holiday, sickness or rota patterns.
  • Support the Managers with recruitment, induction and training new starters.
  • Ensure every team member has completed their elearning courses on Skillsgate (online training platform).
  • Key holder responsibilities unlock the premises at the beginning of the day and ensure the building is locked and secure at the end of the day, including setting the security alarm.

Requirements of the role:

  • Experience of working in a fastpaced warehouse / online / web / trading / stock environment
  • Experience of supervising employees is required.
  • Be able to communicate clearly to colleagues and senior management.
  • Can work diligently and enthusiastically as part of a team.
  • Able to work under pressure and be flexible.
  • Strong problemsolving and organisational skills.
  • Solid IT skills to improve processes, accuracy and drive efficiency.
  • Able to reasonably commute to our Eastleigh Head Office and Distribution Centre, Hampshire

Be part of something special. Join our team at Skoolkit.
Our brand is defined by unparalleled quality, exceptional value and uniform built to withstand school life. We strive to be the best and are committed to always keeping our retail units and warehouse in stock.

We are constantly expanding our garment and product range to meet the needs of our customers ensuring these are high quality, hardwearing and always available.


With our passion for what we do and exciting future plans, there has never been a better time to join Skoolkit.


Benefits:

  • Company pension
  • Free onsite parking
  • General discounts for you and your family on Skoolkit products
  • Quiet Christmas period
  • Most weekends and bank holidays off (unless during peak season)
  • Working for one of the UKs top performing school wear companies


This job description seeks to outline the key duties and responsibilities of the role; it is not a definitive document.


Salary:
Up to £25,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Work authorisation:

  • United Kingdom (required)

Ability to Commute:

  • Eastleigh, SO50 6PQ (required)

Work Location:
In person

Application deadline: 14/02/2024

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