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Head of Management Information

1 month ago

Leeds, Leeds, United Kingdom Local Care Direct Full time

Job Title:
Head of

Management Information Team:
Quality &

Risk Base Location:
Lexicon House,

Leeds Line Manager:
Director of Quality & Risk, SIRO Hours of Work: 37.5 hours per week

Staff Group:
Corporate DBS

Check Level Required:

None Required Vaccination Requirement Statement:
Covid19 double vaccination not required but recommended. This job has been rated as Low Risk for requiring Hepatitis B immunisation. Flu jab recommended and will be offered.

Job Purpose:
To uphold and promote LCD values and ensure these are translated into working practices and service design.

To maintain the highest standards of personal conduct. To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. To promote and protect the interests of the organisation with all stakeholders.

KEY RESPONSIBILITIES The development of an annual MI Workplan setting out key objectives for the team and service standards including liaison with internal customers and management to ensure the plan meets business requirements.

This includes all aspects of data modelling and PowerQuery. Maintaining the Azure SQL Data Warehouse. This will include the development of automated Stored Procedures to load and process data on a daily basis.

This role will also be responsible for the development, implementation and management of processes and procedures relating to Power BI including templates, development cycle, change control and testing.


Provide expert advice and guidance to users/support to the analyst team and wider stakeholders in the development of data visualisations that reflect the needs of the services and inform decision making.

The post holder will act as a key BI point of contact for operational services and colleagues across corporate services.

To suggest and support service change and innovation, through detailed analysis of business data. To facilitate the flow of mandated NHS service datasets such as ECDS and CSDS into SUS+ portals.


To assist with project management and offer input and insight from an MI perspective and lead on projects key to the MI team.

Ensure robust procedures are in place for validating and signing off all data and information reported Liaise with any software system providers (TPP, Sesui, Adastra, Axixi) in respect of high-level performance reporting, data management queries and to request bespoke reporting.

Management of ad-hoc data requests including delegation of these and provision to Management/ external sources where appropriate.

Create and monitor the storage system in place for all performancerelated documents/files, including archiving of historical data, deletion of irrelevant documents and creation of any new filing systems to ensure reports are easily accessible to the team.


Responsibility for annual forecasts for each service in line with Winter and Summer plans as well as detailed forecasts and business intelligence to assist with pressure periods.

Ensure all processes used in the production, analysis, reporting and storage of data are documented, reviewed and stored including appropriate change controls.

Represent LCD at internal and external meetings as appropriate to role and agreed with line manager e.g. Information Governance and Clinical meetings.


To contribute to the development of delivery models and plans to meet contractual, statutory and organisational standards, policies and protocols.

To provide input to the production of business cases to support service developments and tenders.

Team To set clear objectives for Direct Reports which support the delivery of the MI Workplan and Service Level Agreement.

To ensure that all procedures and other departmental documentation is completed and up to date.


To ensure that all staff are trained and able to complete other reporting activities within the team to cover times of absence etc.

To take appropriate and immediate action where work performance falls below the defined standard for the role. To promote effective team working across clinical and non-clinical staff within the team and cross-functional working with other directorates. Prioritise and delegate day-to-day tasks to the Information and Performance Analyst, Data Analyst and Information Officer.


Ensure the team comply with the companys Infection Prevention and Control (IP&C) policies and attend/complete yearly IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI).

Knowledge, skills and behaviour in the workplace should reflect this Ensure the team understand their duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures.

COMMUNICATIONS & RELATIONSHIPS To promote effective cross-functional working wh

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