Swarovski - Vm Specialist

2 weeks ago

Leicester, Leicester, United Kingdom HighCross Leicester Full time
At Swarovski, where innovation meets inspiration, our VM Specialists are our ultimate brand advocates.

We are searching for a VM Specialist to help us ensue consistency, quality and sophisticated VM to WOW the customer and provide customers with an exceptional service and brand experience, whilst remaining commercially focused.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job
In this role and together with the team, you will:

  • Deliver exquisite customer experience through sales.
  • Be an advocate and role model in store for VM, demonstrating an active passion and enthusiasm.
  • Implement the VM concept for events in store.
  • Check store maintenance and environment to maintain the highest standards, ensuring lighting, props and furniture are in excellent condition.
  • Collaborate with the local VM Manager and Merchandizer to ensure the VM guidelines are adaptable for your store for both permeant and new collections.

About you
You are an amazing VM Specialist and bring along the following:

  • An excellent sense of style and a real passion for Visual Merchandizing.
  • Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
  • Excellent and proven customer service skills.
  • Digitally proficient.
  • A winning personality to easily establish a trustful relationship.

What we offer

You can expect a range of benefits, including:

  • Monthly bonus scheme
  • Industry leading staff discount starting on your first day
  • Enhanced holiday Entitlement of 6.6 weeks, pro rata for part time employees
  • 24/7 access to our Employee Assistance Programme provider, Retail Trust, helping to support your financial and mental wellbeing

Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.


Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.

Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people.

Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage.

Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer.

We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard.

A place where anyone/everyone belongs.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.

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