Operations Manager

1 week ago


Warrington, Warrington, United Kingdom Ashdown Phillips & Partners Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Operations Manager - Birchwood Shopping Centre

Job Purpose

To establish, develop, control and manage, on behalf of the Landlord, the services and operations to the property. To ensure compliance with all statutory regulations, internal policies and procedures, and best practices in the continued delivery of services in that property.

Property Overview

Birchwood, Warrington is a busy shopping centre with over 45 stores, including major national as well as small local independent stores and an annual footfall of over 4 million.

Communication Lines

  • Contracts managers for Security and Cleaning services. Additionally, chairing monthly meetings for these main services with the Centre Manager and Assistance Centre Manager. Day to day management and monitoring of security and cleaning contract staff and sub-contractors.
  • Fabric maintenance contractors - communicating with contract manager, foreman and other personnel.
  • Client Landlord - the Landlord's architect, surveyors, consultants, insurance agents and surveyors, marketing agency and letting agents as required.
  • Ashdown Phillips & Partners - MD, Directors, Senior Associate Directors, Associate Directors, surveyors, consultants, staff and fellow centre / building managers.
  • Health and Safety Consultants - asbestos surveyors & inspectors, Local Authority H&S Officers.
  • Regional Fire Brigade - Fire Officers.
  • Tenants - their consultants, fit out agents and contractors.

Key Objectives

    • Ensuring compliance with regulations and health, safety, environment and security standards.
    • Act as an ambassador for the company and leader of the AP team (including key suppliers), driving standards and leading by example.
    • Act as a role model for Dare to be Brilliant within the property for which the FM is responsible.
    • Managing landlord and tenants' expectations having regard to set financial limits.
    • Agreeing, monitoring, and managing budgets as applicable to ensure costs, quality standards and efficiencies are achieved to target.

Key Accountabilities

    1. Ensure the cost-effective provision of agreed Facilities Management services for the Landlord(s), as required.
    2. Support in the procurement of and subsequently manage the provision of all relevant in scope FM services, ensuring optimum service standards from internal/external sources.
    3. Ensure compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property.
    4. Maintain, establish and develop appropriate relationships and communication channels with all tenants and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints.
    5. Lead, manage and develop relationships with suppliers to ensure compliance with contracts and continued delivery of agreed services.
    6. Ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines.
    7. Identify and collate training and development needs for members of the external soft services team within the property to ensure a high level of competence and knowledge within the team, as well as their personal development within the company.
    8. Identify, propose and develop environmental and sustainability opportunities for implementation, setting objectives and monitoring progress.
    9. Represent the company as a key contact for the client(s), tenants, suppliers and other stakeholders within the property for which the FM is responsible.

Personal Specification

These are the minimum key areas of knowledge, skills and experience.

  • Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environmental - IOSH Managing Safely qualification is essential.
  • Problem solving skills to continue to match resources to achieve various service requirements.
  • Demonstrable knowledge of service charges and budgeting techniques (where possible to the financial dimensions outlined above).
  • Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations.
  • Self-motivated and able to work on own initiative without ongoing direct supervision.
  • Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team.
  • Willingness to adopt a flexible approach to working patterns to respond to changing needs.
  • Previous facilities management or management experience in either retail or mixed-use environment.
  • Interest in the property sector and an understanding of the occupational requirement s of tenants.
  • Good IT skills in particular Microsoft Word, Excel, SharePoint
  • Qualifications:
    • Desirable - IWFM Membership, IOSH, NEBOSH
#J-18808-Ljbffr

  • Warrington, Warrington, United Kingdom Reed Talent Solutions Full time

    Job DescriptionIT Operations ManagerPermanentWarrington - 3 days per weekCompetitive salaryWe are seeking an IT Operations Manager to provide high-quality and reliable information technology services. This role involves managing the day-to-day operations of the IT estate and security, implementing and maintaining IT operations, and leading change management...

  • Operations Manager

    1 week ago


    Warrington, Warrington, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is a well-established entity within the Public Sector industry, with a sizeable team of 300 staff and a strong presence in Warrington, they are dedicated to providing top-tier services to their community, putting a strong emphasis on transparency, accountability, and financial efficiency. This organisation have just gone through...

  • Operations Manager

    1 week ago


    Warrington, Warrington, United Kingdom TXM Recruit Full time

    TXM Recruit is currently working with one of the largest property services contractors in the UK in search for an Operations Manager to support within their social housing sector. This Operations Manager role will be based in their Warrington office full-time Monday - Friday with requirements to visit sites monthly. The Operations Manager will report...


  • Warrington, Warrington, United Kingdom ABB Full time

    Projects Operations ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.This position...


  • Warrington, Warrington, United Kingdom ABB Full time

    Projects Operations ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.This is a position...

  • Operations Manager

    1 week ago


    Warrington, Warrington, United Kingdom Adecco Full time

    Adecco Warrington are recruiting for an Operations Manager for a thriving manufacturing company located in Wigan on a permanent basis.You will be working 40 hours a week (8:00am - 5:00pm) Monday to Friday for a salary of £24,000 to £30,000 per annum, depending on experience.You will experience a range of different areas within the company such as,...


  • Warrington, Warrington, United Kingdom ABB Full time

    Projects Operations ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.This position...


  • Warrington, Warrington, United Kingdom Kelly Services Full time

    Manager Operational FinanceWe're seeking a Manager Operational Finance, for one of our customers, a leading provider of mission-critical water and wastewater treatment solutions, offering a broad portfolio of products, services, and expertise to support industrial, municipal and recreationalcustomers who value water.The role will allow for hybrid working and...


  • Warrington, Warrington, United Kingdom Teknical Talent Full time

    Competitive Salary and Benefits Our client is a leading designer and manufacturer of industrial door systems including high-speed roller doors and commercial roller shutters. Very customer-centric, the ultimate goal is to help companies to take control of their environment and operational efficiency and fire and security risks. This is a senior management...


  • Warrington, Warrington, United Kingdom GXO Logistics, Inc. Full time

    Pay, benefits and more: You'll be paid a salary up to £57,500 per annum depending on experience. You'll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company car or car allowance of £450 per calendar month, a company...


  • Warrington, Warrington, United Kingdom PHS Group Ltd. Full time

    Operations Director – phs Compliance We have an exciting opportunity for a dynamic, driven individual seeking their next opportunity to lead our phs Compliance Operations team. About phs Compliance... phs Compliance is the UK's leading provider of statutory electrical fire safety testing and remedial services, keeping businesses and public sector...


  • Warrington, Warrington, United Kingdom Science and Technology Facilities Council (STFC) Full time

    Job Title: HPC Data Centre Operations ManagerSalary: Band E S1- £53,818 to £59,199 gross per annum (dependent on skills and experience)Location: Science and Technology Facilities Council, Daresbury Laboratory, Warrington Hours: Full time (We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with...


  • Warrington, Warrington, United Kingdom InfoSec People Ltd Full time £45,000

    Job Post: IT Operations AnalystBelow covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Location: WarringtonType: Full-TimeSalary: Up to £45,000We are working with a forward-thinking and innovative company based in Warrington, that is seeking an IT Operations Analyst. This position is with a...


  • Warrington, Warrington, United Kingdom InfoSec People Ltd Full time

    Job DescriptionJob Post: IT Operations AnalystLocation: WarringtonType: Full-TimeSalary: Up to £45,000We are working with a forward-thinking and innovative company based in Warrington, that is seeking an IT Operations Analyst. This position is with a prominent and progressive technology company located in Daresbury. The chosen candidate will play a pivotal...


  • Warrington, Warrington, United Kingdom InfoSec People Ltd Full time

    Job Post: IT Operations AnalystnLocation: WarringtonnType: Full-TimenSalary: Up to £45,000We are working with a forward-thinking and innovative company based in Warrington, that is seeking an IT Operations Analyst. This position is with a prominent and progressive technology company located in Daresbury. The chosen candidate will play a pivotal role in the...

  • Yard Operative

    1 week ago


    Warrington, Warrington, United Kingdom A&M Commercials Ltd Full time

    Job Opportunity - Yard Operative / ManagerWe are currently seeking an experienced full time Yard Operative / Manager to join our Warrington Depot - WA3 6PHAs an A&M Commercials Yard Operative / Manager, you will be responsible for ensuring our yard is kept organised as well assisting in day to day duties. This position will be a perfect fit for an...


  • Warrington, Warrington, United Kingdom KPI Recruiting Full time

    An exciting oppportunity has arisen to work as part of an office logistics firm in Warrington as an Operations Administrator that constructs office installations and commercial relocations across the UK.Salary:22-24kHours: Monday-Friday 08:00am-5:00pm ( 40 hours + 1hr lunch)Benefits: Free parking, 20 days holidays + bank holidaysMain duties: Deputising and...


  • Warrington, Warrington, United Kingdom Science and Technology Facilities Council (STFC) Full time

    Job Title:HPC Data Centre Operations ManagerAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Salary:Band E S1- £53,818 to £59,199 gross per annum(dependent on skills and experience)Location:Science and Technology Facilities Council, Daresbury Laboratory,...

  • Head of Operations

    1 week ago


    Warrington, Warrington, United Kingdom BES Group Full time

    The BES Group is the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Within the group, the BES Asset Reliability Division is an industry leading provider of specialist condition based monitoring services and products. This includes our highly skilled team of structural monitoring engineers and technicians...


  • Warrington, Warrington, United Kingdom Stobart Full time

    Job DescriptionDue to continued growth, we are now seeking a Senior Operations Accountant to join our Finance team at our Appleton Thorn site. As Senior Operations Accountant you will be responsible for the production and integrity of internal and external management reporting ensuring they remain relevant and in line with industry best practiceAs the...