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Customer Service Representative
3 months ago
As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.
Duties:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide product information and assist customers with placing orders
- Handle customer complaints and resolve issues effectively and efficiently
- Up sell products or services to increase sales revenue
- Maintain a comprehensive understanding of our products and services to assist customers effectively
Skills:
- Excellent communication and interpersonal skills
- Strong phone etiquette and active listening skills
- Ability to analyse customer needs and provide appropriate solutions
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Join our team as a Customer Service Representative and be part of our commitment to delivering outstanding support to our valued customers.
Salary:
From £24,938.98 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 27/03/2024