Supply Chain Helpdesk Co-ordinator

7 days ago


Oldham, Oldham, United Kingdom Resideo Full time

ADI now have a new opportunity for a Supply Chain Helpdesk Co-Ordinator to join our growing Supply Chain team based in Oldham, Manchester.

In this role you will manage the administration of our internal customers and external vendors, alongside overseeing a high volume of open orders.

This role will be working with our French internal and external customers and will require you to be fluent in
French, alongside English.


In order to be successful in the role you'll enjoy learning quickly, have good attention to detail and be a good team player.

This role is hybrid working with 3 days working from our EMEA Head Office in Chadderton, Oldham and 2 days working from home.


Also to support your growth within ADI you will have the opportunity to undertake a degree apprenticeship in Supply Chain Management leading to full L6 qualification (BA).


JOB DUTIES:

  • Manage the relationship with Internal Customers on a daytoday basis
  • Raise purchase orders to external suppliers for nonstocked materials using SAP
  • Input of supplier purchase order confirmations/date into the system
  • Ensure orderbooks are up to date with minimum missing data
  • Expedite purchase orders with suppliers
  • Coordinate with other departments to achieve On Time in Full shipments to customers
  • Investigate inbound inventory discrepancies
  • Manage any invoice queries relating to your purchase orders
  • Escalation management and coordination (fast, clear, and detailed communication to all stakeholders)
  • Continuous Process Improvement on planning processes linking to business requirements.
  • Improve/ liaise with suppliers to improve supply confirmation and delivery accuracy. Opportunity to undertake degree apprenticeship in Supply Chain management leading to full L6 qualification (BA)

YOU MUST HAVE:

  • Data entry, admin or customer service experience Fluent in English and either French

WE VALUE:

  • Experience in Distribution and Supply Chain
  • Fluent with use of planning software tools
  • SAP/ERP experience
  • Experience with crossfunctional team leadership Understands commonlyused concepts, practices and procedures within a particular field

WHAT'S IN IT FOR YOU

  • Hybrid working model
  • Opportunity to work for a global business
  • Excellent career development opportunities
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