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Facilities Manager

3 months ago

Isleworth, Greater London, United Kingdom NATIONAL TRUST Full time

Are you passionate about historic buildings, working with people and delivering excellent service? Come and join our brilliant portfolio leadership team at Osterley Park and House.

We have an opportunity for a well organised Facilities Manager to ensure our properties and facilities are aligned with relevant Health & Safety, Environmental, Fire & Security standards.

The advertised salary is inclusive of an Outer London weighting allowance of £3,315 per annum.

Interviews will be held on the 26th June.

You'll report to the General Manager as part of the Property Leadership Team.

The heads of departments are key stakeholders including the visitor experience, park, gardens, house, food and beverage and retail, as well as their teams.

The Trust has regional and national experts to advise on each part of our work. External specialists and contractors are brought in as necessary too.

Volunteers support the running of Osterley and help bring the place to life for all our visitors.

There are also wider stakeholders such as tenants on site, neighbours and wider organisations, you'll maintain constructive relationships with everyone.

The role, and Osterley itself, is incredibly varied.

There are many areas for continued professional development depending on the needs of the place, planned and reactive projects and the interests of the individual in the role.

Facilities Managers have developed into Senior Facilities Manager roles, moved onto larger National Trust portfolios or into the National Trust specialist consultancy as, for example, Assistant Building Surveyors.


For us, facilities aren't a back office function, so you'll be out and about inspecting our properties and keeping on top of our systems As part of the property team you'll report into the General Manager, and be accountable for the running of all aspects of facilities management across our properties, making sure we are safe and compliant.

You'll manage our support services, and act as a Duty Manager on rota. Duty managers work on a weekly rota basis including weekends. leading the morning briefing for the team.

You'll be the main contact for any significant issues beyond individual departments, as the property wide emergency contact and coordinate responses with the General Manager and/or Property Leadership Team and site staff and other stakeholders.

Full, and on-going, training is provided for all Duty Managers.

We'd love to hear from you if you have:

  • an understanding of facilities management and maintenance requirements
- good experience of broad compliance and risk management, including knowledge of Health & Safety, CDM regulations, Emergency procedures and Fire & Security procedures.
- good people and customer service skills
- experience of managing budgets, finances, projects and contracts/contractors
- good IT skills