Current jobs related to Clinical Receptionist - Cobham, Surrey - The Nimmo Clinic

About us

At our exclusive aesthetic clinic nestled in the leafy suburbs of Cobham, we extend our commitment to excellence beyond our clients to encompass our esteemed staff members.

Here, we believe that fostering a culture of respect, support, and professional growth is paramount to delivering unparalleled service and achieving collective success.

Founded by leading medical aesthetic practitioner Dr Martin Nimmo, we are driven by a passion for promoting long-term positive ageing, optimising your skin health, and enhancing your overall wellbeing.

Our work environment includes:

• Modern Clinic Setting
• The Latest Innovative Treatments
• Growth Opportunities
• Training
• Friendy and Dynamic Team

Join our prestigious aesthetic clinic as a Clinical Receptionist, where you will be the welcoming face of our establishment. This role is ideal for individuals with a passion for self-development and a strong interest in aesthetics.

As a vital member of our team, you will ensure seamless operations at the front desk while providing exceptional customer service to our discerning clientele.

Resonsibilities:

Front Desk Management:

Manage all aspects of the front desk, including but not limited to greeting patients, scheduling appointments, answering phone calls, and addressing enquiries with professionalism and efficiency.

Client Experience:

Create a warm and welcoming atmosphere for clients by providing personalised attention and catering to their individual needs and preferences.

Appointment Coordination:
Coordinate and confirm appointments, ensuring efficient scheduling and optimal utilisation of clinic resources.

Patient Communication:
Maintain clear and concise communication with patients regarding appointments, procedures, and any necessary follow-up instructions.

Administrative Support:
Assist with administrative tasks such as maintaining patient records, managing paperwork, and processing payments accurately.

Product Knowledge:

Develop a strong understanding of the clinic's products and services, providing clients with accurate information and recommendations as needed.

Team Collaboration:

Collaborate closely with the clinical team to ensure smooth coordination of patient care and enhance the overall client experience.

Requirements:

Self-Development:

Demonstrate a commitment to self-improvement and professional growth by actively seeking opportunities for learning and development in the field of aesthetics.

Passion for Aesthetics:

Strong interest and enthusiasm for the aesthetics industry, with a desire to learn and stay updated on the latest trends and developments.

Customer Service Excellence:
Proven track record of delivering exceptional customer service in a fast-paced environment, with excellent communication and interpersonal skills.

Clinical Receptionist Experience:

Previous experience in a clinical or medical receptionist role is highly preferred, with familiarity with medical terminology and procedures.

Professionalism:
Maintain a professional demeanor at all times, demonstrating reliability, discretion, and integrity in handling sensitive patient information.

Tech-Savvy:
Proficiency in basic computer skills and experience with electronic medical records (EMR) systems is desirable.

Flexibility:
Ability to adapt to changing priorities and work effectively under pressure while maintaining a positive attitude.

Job Types:
Full-time, Permanent

Pay:
From £25,000.00 per year

Benefits:

• Onsite parking

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 3 years (required)
• Reception: 2 years (preferred)

Language:

• English (preferred)

Work Location:
In person

Expected start date: 13/05/2024

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