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Warehouse Team Leader

3 months ago

Edinburgh, Edinburgh, United Kingdom gategroup Full time

About the company:


Gate Gourmet is the world's largest independent provider of catering services for airlines and are the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need.

We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe.


Job Summary:


Consistently deliver first-class service to the customer's requirements according to the contract within the areas of responsibility and function listed below.


Main Duties and Responsibilities:

  • Ensuring working practices comply with GG Food Safety principles.
  • Adopt safe working practices by adhering to Health & Safety guidelines and GG policies and procedures in all areas.
  • Monitoring team performance and ensuring duties are performed efficiently to meet production goals.
  • Reporting any issues that arise during the shift to the Senior Customer Service Team Leader.
  • Ensuring that all relevant 'items of note' are recorded in the shift handover book.
  • Maintaining a high level of quality and accuracy concerning stocking and destocking of trains, ensuring that quality targets are consistently achieved.
  • Conducting full stock audits on a continuous basis, ensuring good stock rotation practices are in place, ensuring that stock control processes (e.g., FIFO and LIFO) are adhered to.
  • Implementing and maintaining daily temperature checks and food standards in line with Food Standards. authorities.
  • Ensuring that working processes are complied with, in line with the contract specification and requirements.
  • Coaching team members and training new staff.
  • Ensure that own and employee's behaviour and conduct meet the requirements of the business.
  • Overall cleanliness and waste management of the Service Centre.

Education:

Three passes at GCSE O Level (grade C or above)

Work Experience:

Industry experience preferred but not essential (warehouse pick and pack, catering and logistics)

Technical Skills:
(Certification, Licenses and Registration)

MS Office

Language / Communication Skills:

Excellent English and numeracy skills

Effective communication and self-presentation skills