Sales Account Executive

1 week ago


Horley, Surrey, United Kingdom Reed Business Support Full time
A fantastic opportunity has arisen to join a successful and well-established family run business as a Sales Account Executive / Key Accounts Co-ordinator

The main responsibilities will include:

  • Ensuring key account customer enquiries are responded to in a timely manner
  • Tracking weekly sales and forecasting reports
  • Updating project sheets to ensure projects are on schedule, escalate in issues to relevant team
  • Answering telephone calls and resolving queries efficiently
  • Create logístical specifications for products to customer requirements
  • Raising sales orders
  • Ensure compliance is up to date and accurate for all customers. Action with compliance team if necessary
  • Brief teams internally on customer communications and action any follow ups
  • Ensuring all contract details are correct to the specifications agreed
  • Tracking stock shipments, communicating to relevant parties any changes or delays to delivery
  • Liaising with depots regarding nationwide logistics working to tight deadlines
  • All ad hoc admin
  • Market research
  • Sending perfect samples to customers, relaying customer feedback to relevant teams
  • Booking meetings internally
  • Outstanding customer services skills
  • Used to working to tight deadlines
  • Excellent organisational skills
  • Good communication skills, especially written
  • Experience MS Office skills, especially Excel
  • Understanding of stock management
  • Understanding of sales forecasting
  • Ability to prioritise
  • Ability to manage a busy and diverse workload

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