HVAC Engineering Site Manager
7 days ago
The role can be worked 3 days in the office and 2 days working from home. We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical environment, electrical experience, preferably with controls, motors, and field wiring diagnostics and a background in HVAC. You will manage the technical after-sales service and a small technical team, as well as the network of sub-contractors. You will also be involved in the new product development process for the company. The role is office-based but regular site, inter-company, and customer visits are expected.
Key Responsibilities:- Manage and develop a small team with a key focus on technical after sales.
- Lead on technical queries relating to warranty claims, product installations, and commissioning.
- Provide technical advice to customers and colleagues to ensure correct product application.
- Manage the day-to-day product and technical activities to ensure KPI's and deadlines are achieved.
- Plan & organize workloads to ensure operational efficiency in the technical team.
- Monitor, evaluate & seek improvements to service offering and streamline processes.
- Collate and analyze departmental targets and business results.
- Maintain effective communication with customers and colleagues.
- Work closely with other technical colleagues to develop new product processes.
- Knowledge of residential ventilation systems.
- Knowledge of electrical, mechanical applications, and controls systems.
- Diagnostic and problem-solving experience in a technical environment.
- Electrical experience, preferably with controls, motors, and field wiring diagnostics.
- An ability to deal professionally and tactfully with customers in all situations.
- Ability to meet deadlines and manage KPI's.
- Good IT skills, including all Microsoft Office packages, advanced Excel skills an advantage.
Salary will be up to £60,000 plus a £7000 annual car allowance. 28 days holidays + bank holidays + 1 birthday day off. Pension (5% employer) Private Medical after probation. Free on-site parking. Genuine career development opportunities in this fast-growing company.
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