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Workshop Office and Customer Service Assistant
3 months ago
Responsibilities:
- Assist customers with enquiries concerns, and requests in a professional and timely manner
- Handle customer complaints and resolve issues to ensure customer satisfaction
- Perform data entry and maintain accurate customer records in the company database
- Process orders, returns, and exchanges efficiently and accurately
- Assist with administrative tasks such as filing, bank reconciliation and photocopying
- Collaborate with other team members to ensure smooth operations and customer satisfaction
Experience:
- Previous experience in a customer service role is preferred
- Strong administrative skills with attention to detail and accuracy
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills to manage customer inquiries and requests
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you Join our team of dedicated professionals who strive to exceed customer expectations every day.
Job Types:
Part-time, Permanent, Temp to perm, Zero hours contract
Contract length: 12 months
Pay:
£6.40-£11.44 per hour
Expected hours:
per week
Schedule:
- Flexitime
- Monday to Friday
Work Location:
In person