Livestock Monitoring Engagement Manager-1

1 week ago


Milton Keynes, Milton Keynes, United Kingdom MSD Full time

Through its commitment to the _Science of Healthier Animals_, our company offers veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products.

Our company is dedicated to preserving and improving the health, well-being and performance of animals and the people who care for them.


Our company has a range of market leading monitoring and milking equipment which is sold directly to farmers and installed by approved third parties.

The role will form part of our after-sales function within the Ruminant Business Unit of Animal Health.


A typical day would look like reviewing site surveys for our equipment, co-ordinating and assessing installations of that equipment, training up users in the hardware and software aspects of the monitoring equipment and being responsible for co-ordinating the response on any post-sales issues the customer may have.

Success would look like more farmers using our equipment and being part of a highly functioning team.

The
primary activities include but are not limited to:

  • Lead on all post-sales aspects for our range of livestock intelligence equipment (monitoring, milking, reading and weighing)
  • Completion and review of site surveys for monitoring equipment
  • Coordination and approval of installations
  • Onboarding and further training of new users of the equipment
  • Coorindation of postsales issues to ensure an efficient resolution and positive experience for the customer
  • Regular contact with colleagues in the local regional team (sales and veterinary)

Skills Required:

  • Working knowledge of milking equipment, particularly electronics
  • Experience of working on dairy farms
  • Administrative upkeep of databases, e.g. CRM
  • Strong clientfacing and communication skills;
  • Advanced troubleshooting, problemsolving and multitasking skills;
  • Basic Information Technology, Computer knowledge.
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Requisition ID:
R233517

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