![Scottish Veterans Residences](https://media.trabajo.org/img/noimg.jpg)
Receptionist (Part-time)
1 week ago
You are a dynamic and enthusiastic individual who will support the provision of reception within the Whitefoord House campus providing an efficient and professional service to Scottish Veterans' Residences service users, external agencies and staff.
In addition, you will be able to demonstrate a track record of organising and delivering administrative support within a dynamic and multi-functional environment.
Main responsibilities
- Promote a caring and supporting environment which provides residents with a high standard, meets individual needs and ensures everyone is treated with respect and dignity and rights to privacy, independence and choice are met.
- Receive visitors to the building and advise the appropriate staff member, and direct all incoming calls to the appropriate person or take and pass on accurate messages for members of staff.
- Observe the health and safety policy at all times, ensure all visitors or contractors to the premises are registered and ID Badges are given
- To be conversant with all current office equipment in use and ensure that it is in good working order and maintain the Reception area in a safe and presentable state.
- Issue and receive all keys and ensure key security.
- Issue and log all entry fobs issued to contractors and visiting professionals.
- Take rent payments
- To take financial responsibility in recording, counting and banking monies etc. and be responsible for the safe keeping of the float in the absence of the Administrator
- To process and dispatch all incoming and outgoing mail
- Be fully conversant with the action to be taken in the event of a fire including testing of fire alarms.
- Ensure compliance with the standards set by the relevant regulatory and statutory bodies including Care Inspectorate and Scottish Social Services Council.
- Ensure compliance with General Data Protection Regulations.
- Ensure compliance with risk management requirements.
Service responsibilities
- Maintain Rooms Management File in which each room maintain an accurate record of NOK details, room inspections & hospital admittance forms.
- Report any faults concerning the maintenance of the building to the maintenance officer.
- Ensure that all faults are reported to the Maintenance Officer if they are not on site and it is urgent call ECG to arrange the appropriate contractor along with fault sheet completed and passed on.
- Maintain the daily resident roll and check all those who have not been contactable or seen by 1400hrs.
- Liaise with doctor's surgeries as required. Assisting new residents in registering with the local surgeries, put in for repeat prescription and assist residents making appointments when their support worker is either off site or in a meeting. Call residents to reception when prescriptions are delivered
- To maintain and update the office filing system (paper and electronic) and ensure all documents are filed correctly in accordance with the Data Asset Register and Data Protection Act 1998 and ensure confidentiality is adhered to at all times.
Job Type:
Part-time
Pay:
£16,902.92 per year
Expected hours: 24 per week
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Onsite parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Receptionist: 1 year (preferred)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Application deadline: 20/06/2024
Reference ID:
SVRWHI240624
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