Part-time Dental Receptionist

1 week ago

Peterborough, Peterborough, United Kingdom The Pepper Clinics Full time

JOB DESCRIPTION FOR THE POST OF RECEPTIONIST

Reporting to:
Receptionist & Admin Lead

PRINCIPAL DUTIES AND RESPONSIBILITIES

1.0 Administrative/Reception l. l Greet patients at the desk and if required escort them to and from the surgery_.
1.2 Make appointments for patients in person or on telephone for dental and hygiene visits.

l.3 Be able to communicate comfortably and effectively with patients about money and accept payments for treatments in the appropriate manner.

1.4 Administer the hygienist and dentist recall system. l.5 Answer the telephone in a personal way and make telephone calls to patients as appropriate. l.6 Be able to type letters if necessary.

1.7 Have patients records ready at the beginning of each session and file them at the end of the day.

1.8 Administer the patient recall system. l.9 Make up new patient files/records and be responsible for the correct coding of the files.
1.10 Be capable of using a computer system within the Practice effectively.

Operate the appointment system in the Practice on the computer.
1.11 Be responsible for the input of new patient and change of address information onto the computer database.
1.11 Be aware of the importance of the receptionist's role in ensuring that every patient's

Visits as pleasant and effective as possible.

2.0 General


2.1 Ensure that medical emergency procedures, fire procedures, accident reports and the checking and maintenance of stock levels and equipment are maintained.

2.2 Help provide a comfortable, attractive, clean and uncluttered environment for the patients.

2.3 Maintain correct uniform and a professional manner and appearance.
2.4 Be flexible with hours of work in the case of a dental emergency.

2.5 When required be willing to assist the Dentist in a full range of dental treatments and procedures and any other duty usually carried out by the dental nurse.


3.0 Business Planning/Training
3.1 Participate in the Practice business planning and pricing of services. Help to make agreed business objectives happen.

3.2 Participate in a Practice marketing plan and help monitor results

3.3 Participate in courses and/or training as requested.
3.4 Meet regularly with Practice Members to discuss aspects of the service and to consider improvements.

3.5 Maintain awareness of new developments and dental techniques and ensure that this information is passed onto the other Practice Members.

3.6 Help with the recruitment and selection of staff.
3.7 Such other duties as is reasonable to perform.

4.0 All Practice Members

HEAL TH AND SAFETY


All Practice Members are required to acquaint themselves with health, safety and fire regulations and the accident notification system, whilst taking all possible steps to safeguard the health, safety and welfare of staff, patients and colleagues during working hours, in accordance with the Health and Safety at Work Act 1974.


CONFIDENTIALITY


All Practice Members should be aware of the need to preserve strict confidentiality in dealing with patients and should not disclose information obtained in confidence except to authorized persons or organization as instructed.


DATA PROTECTION


All Practice Members are required to comply with the Data Protection Act 1984 which regulates the use of computerized information.


NO SMOKING POLICY
The Practice has a no smoking policy on the Practice premises.

Job Types:
Part-time, Permanent

Part-time hours: 16 per week

Salary:
£10.42 per hour

Benefits:

  • Company pension

Schedule:

  • Day shift

Ability to commute/relocate:

  • Peterborough: reliably commute or plan to relocate before starting work (required)

Experience:

  • Receptionist: 1 year (required)

Work Location:
One location

Application deadline: 03/05/2023

Reference ID:
HDC/Rec/04/23

Expected start date: 15/05/2023

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