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Underwriter Associate

3 months ago

London, Greater London, United Kingdom Collinson Full time
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence.

The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme.

Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.

We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.


We have been bringing innovation to the market since inception - from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP.

Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.


Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.


Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.


Purpose of the job


Reporting to the Head of Pricing & Underwriting - Multi-Lines, part of a small team responsible for managing the underwriting performance of the Multi-Lines insurance portfolio within Collinson's Insurance business.


Deliver regular performance analysis and policy wording reviews for our key accounts across Multi-Lines which includes Home Emergency, Motor Breakdown, Gadget, Excess Protection and Warranty products.

Provide renewal rate analysis to support the profitable growth of the portfolio in accordance with the Company's strategy and reinsurance agreements.

Work proactively with all stakeholders including business development, account managers, finance, clients, intermediaries and insurers.

Key Responsibilities

  • Undertake monthly performance reviews of schemes
  • Support Underwriters and Head of Pricing and Underwriting in scheme reviews and new scheme quotes
  • Assist in regular reviews of scheme documentation (including policy wordings and renewal documents) to improve clarity, ensure continued compliance and manage risk effectively and work with compliance to compile policy wordings, endorsements, addendums as may be required to reflect the cover to be provided by the policy in line with the pricing interpretation and expectation
  • Build effective relationships with the Commercial Account Management team to assist with existing client relationships and prospects
  • Monitor, identify and implement pricing and risk controls, supporting operational processes, developing and executing new ideas to ensure the business reacts appropriately to performance triggers; identifying, documenting, tracking and mitigating risks as they arise.
  • Operate within the agreed underwriting authority limits set by the Company and in accordance with the underwriting managing agent agreements with external insurers
  • Support the underwriting and pricing relationship for the line of business with Collinson capacity partners
  • Check quality of data provided by clients and thirdparty claims administrators.
  • Support other Collinson Insurance lines of business in a peer review capacity

Knowledge, skills and experience required

  • Ideally an insurance background in the Motor and Home ancillary products or the Gadget and Warranty markets
  • Strong numerical background
  • A sound understanding of the terminology and calculations used in determining and controlling insurance risks
  • Previous experience in dealing with business regulated by the FCA
  • Previous Underwriting/ Pricing experience would be advantageous
  • CII qualified or studying for CII qualifications would be advantageous
  • Comprehensive knowledge of Microsoft Office with excellent Word and Excel capabilities
  • Exposure to Power BI, Emblem and Alteryx or similar tools advantageous
  • Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our ongoing success. _
  • We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achi