Enquiries Team Manager
2 weeks ago
Rate of pay: £ £14.27 per hour
Shift : 4 on 4 off, 8:00am to 18:30pm (35 hours per week)
Contract: 12 month fixed term contract (With a view to be made permanent)
Location: Yorkshire Way, Armthorpe, Doncaster DN3 3FQ
Working within the Enquiries Department, Team Managers play a rewarding and vital role in delivering exceptional customer service through coaching and supporting a team.
What you'll be doing:
Day to day Team Managers lead, coach, and motivate a team, always ensuring that our customers get the best experience possible.
You will manage and maintain a professional, efficient and customer-focused team through successful leadership. You'll inspire outstanding operational performance by providing clear direction and guidance.
As a Team Manager you'll be thinking on your feet and using your initiative to make decisions.
Dedicated to your team's development, you will set objectives, provide constructive feedback and encourage success and contribute to the delivery of great service whilst building strong relationships to enable a positive and dynamic working environment.
What we're looking for:
You will have an analytical mind-set with strong attention to detail whilst being an excellent communicator both verbally and written, with an ability to communicate clearly and coherently with all levels.
You will be able to plan and manage your tasks in order to meet deadlines and make decisions confidently even when facing changing priorities.
Benefits:
Restaurants with great food at amazing prices Optional overtime to boost your salary Quarterly bonuses Onsite staff shops with NEXT and branded clothes discounted by up to 75% Great pension scheme 25% discount on all NEXT merchandise Fantastic NEXT sharesave scheme 10% off most partner brands & up to 15% off Branded Beauty Hot deals and exclusive offers from over 3,500 retailers through Perks at Work Access a 24/7 digital GP and other free health and wellbeing servicesWho are we?
Next have 4 key areas to our business; Head Office, Warehouse & Distribution, Retail and Contact Centre (Online).
What's Next?
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