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Admin and Lettings Assistant

3 months ago

Birmingham, Birmingham, United Kingdom Direct Housing Ltd Full time
A vacancy has arisen for an enthusiastic, well-organised individual to join the busy Lettings team at Direct Housing.

You should have at least 2 years experience in an admin or lettings role within a high pressure environment, and preferably experience within the property industry.

This is an excellent opportunity for a hard working; dependable and logical thinking person who enjoys being hands-on and strives under pressure


You will manage and over-see the day-to-day operational aspects of property portfolio, whilst having the opportunity to seek, help and learn from other departments within the business.


Duties and Responsibilities:

  • Effectively and efficiently liaise with applicants, tenants and landlords
  • Managing and creating viewings in our diary
  • Creative problemsolving and decisionmaking
  • Creating property lists and window cards
  • Acknowledge and manage complaints ensuring they are dealt with quickly and efficiently taking any appropriate action.
  • Assist in developing and implementing systems and procedures to ensure efficient operations of the office.
  • Carry out viewings when required
  • Strong organisational and time management skills

Experience/Skills:

  • Excellent written and verbal communication skills
  • Strong organisational and time management skills
  • A professional but cando attitude not afraid to "get stuck in"
  • Ability to multitask and stay focused on more important tasks until completed
  • Proficiency in Microsoft Office (required) and computer skills

Job Types:
Full-time, Permanent

Salary:
£23,000.00 per year plus commission

Schedule:

  • 9am 5.30pm Monday to Friday, 10am 2pm every other Saturday
  • Overtime
  • Weekend availability


 Supplemental pay types: Performance bonus
Pay:
£23,000.00 per year

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • BIRMINGHAM: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person