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Planning and Support Coordinator
3 months ago
Employment Type:
Permanent
The purpose of this role is to assist the Reinsurance Underwriting Heads in the delivery of high-quality client services and support them in the day-to-day management of their underwriting teams.
This role sits within Underwriting Operations and requires a collaborative, team-oriented approach, as well as a service mindset and excellent stakeholder engagement.
Acting as the point of contact for the Reinsurance Line of Business Heads, you help drive and coordinate strategic initiatives while maintaining an efficient operational workflow in support of the company strategy.
You will report to the Reinsurance Technical Operations Lead and the Head of Underwriting Support. Day-to-day management of the Underwriting Support Assistant (USA) resource assigned. This includes maintaining optimum resource adequacy, identifying training & development needs and performance management in conjunction with the outsource providerOversee department operations such as submission, submission flow management, policy endorsements, renewal processing and associated housekeeping activity
Participate in the planning and forecasting process with the respective Line of Business leaders
Help ensure our underwriting is in compliance with operational regulatory matters, such as TRIA, GAREAT and that Convex is able to meet its operational regulatory reporting obligations
Coordinate line of business specific operational projects or initiatives and liaise with relevant cross functional teams in order to secure the resources required to execute
Act as the main point of contact and triage for any cross functional requests, which may include any requests and queries related to data used for outwards reporting, outwards reinsurance, compliance, or financial close
Provide support to Underwriting Management ensuring that Underwriting Guidelines are adhered to and underwriting controls are performed
Monitoring of underwriting dashboards including exception and performance reporting
Work in accordance with the Convex Values and Service Standards
Each Underwriting Support Manager (USM) is tasked with a secondary responsibility. Act as underwriting representative on a strategic mission/project
Be the dedicated Underwriting Operations point of contact for a Convex legal entity or Function
Management of outsourced/third party teams such as the USA pool
Reinsurance underwriting operations experience within the London Market (preferably with an IUA bureau carrier), including people management and expertise with systems and tools such as the IMR, PPL, Whitespace and ADEPT
Ability to use good discretion in working to resolve process or performance issue to ensure the success of our outsourcing model
Use your continuous improvement mindset to deliver a high level of service to relevant stakeholders
30 days Annual Leave
~ Birthday Leave
~10% Employer Pension Contribution
~ Private Health Insurance Medical Cover
~ Life Assurance Cover
~ Enhanced Parental Leave
~ 10 days of help with care (elder/ childcare) through Bright Horizons
~ Cycle to Work
~ Season Ticket Loan
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