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Communications Switchboard Operator
3 months ago
We are looking for an individual with experience of working in a similar environment to our busy switchboard communication centre.
Please note:
This position is for a Switchboard Operator working to a rolling rota shift pattern.
Although working hours will primarily be Mon - Fri between 7am & 8pm, cover for other shifts will include Weekends, Nightshifts & Bank Holidays where required due to the service operating all hours.
Enhancements payable for working shifts over Sat/Sun/B.H/Nights.Overtime as and when necessary to fulfill the needs of the service but not guaranteed.
The duties will comprise of working as part of a Switchboard, Facilities Helpdesk and Patient Transport Team.
You will be an essential link in the telephone communication system and the first point of contact with the public, internal/external medical staff, many outside organisations and many other crucial hospital calls.
Some experience is essential to this important role, full training will be given.
Dealing with staff and customers' requests through our helpdesk services, is extremely diverse as we can routinely be booking requests for a varied group of services within Capital, Estates and Facilities Division.
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country.
Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham.
The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team.We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community.
If you share our vision, take your place with us.