Dock Office Supervisor

7 days ago


Peterborough, Peterborough, United Kingdom Langdons Full time

Here at
Langdons,
we have
an amazing opportunity for a
Dock Office Supervisor to join the team based in
Peterborough.


You will be working on a full time, permanent
basis, working Monday - Friday 21:30 - 07:00
and in return, you will receive a highly
competitive salary of £34,000.00 per annum plus excellent company benefits**
The Dock Office Administrator role:Your role will be to supervise the daily work of the Dock Office team and ensure customer products are handled and stored in line with company procedures, terms and conditions and legal requirements.


About us:


Whether it's fresh consignments or frozen goods we have it covered Langdons can deliver to almost any location in the UK or Ireland within 24 hours.

We have 9 depots and over 375 lorries carrying chilled and frozen food all over the country. We're the only company providing a 24-hour service of this kind, and we're very good at it.

What's in it for you?

  • Recruitment Referral Bonus Scheme
  • Annual pay review
  • Company sick pay
  • Long Service Bonus Payments
  • Free inhouse job specific training and development
  • Opportunity for career relevant apprenticeships
  • Free onsite parking
  • Free eye tests up to £2
  • Free tea/coffee/milk
  • Office/Warehouse to wheels scheme
  • Relaxed working environment
  • Employee Assistance Programme
  • Staff Discount Scheme

What you'll be doing as our Dock Office Supervisor:

  • Assist the Dock Office team with handling queries and complaints, ensuring all required electronic and written records are made and any follow-up action is taken
  • Ensure all loads are received and checked correctly into the warehouse and that correct packaging and labelling is in place
  • Ensure required quality checks are conducted and standards of cleanliness, hygiene levels and associated food safety standards are consistently adhered to, intervening to correct nonconformance, and escalating any concerns promptly to relevant colleagues where necessary
  • Coach and support others to work in line with company procedures and identify where further development needs arise, taking appropriate action in consultation with management where necessary to ensure required standards are consistently met
  • Communicate with relevant colleagues and customers where necessary to resolve unforeseen difficulties that may arise including damaged goods and incomplete consignments
  • Deputise where required and in partnership with management ensure appropriate cover for all teams is available and any issues are resolved on a timely basis and in accordance with company procedures

What qualifications and experience are we looking for in our Dock Office Supervisor?

  • Uptodate licence to use designated mechanical equipment
  • IT literate in Microsoft Office packages and can compile, analyse, and interpret relevant data
  • Experience of leading a team and/or be working towards a Level 3 Management or equivalent qualification

What skills are we looking for in our Dock Office Supervisor?

  • Ability to support, motivate and coach staff to maximise individual and team performance
  • Ability to use initiative and maximise resources to source effective solutions
  • Ability to work to fluid targets and deadlines
  • Proven verbal and written communication and arithmetic skills


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