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Aftersales Contact Administrator

3 months ago

Hedge End, Hampshire, United Kingdom Silcom Recruitment Limited Full time

The Role:


Silcom Recruitment are representing another of our top clients who seek an Aftersales Contact Administrator to join their well-established team, based on the outskirts of Southampton, the role will entail a mixture of customer service, admin/ data entryand contacting customers on a day to day basis.

Reporting into the Group Contact Centre Manager.

Responsibilities:

Focus on day to day support for the contact advisors.

Inbound and outbound service & maintenance bookings.

Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.

Strong Customer Service & Administrative skills.

Confident telephone manor.

Highly organised.

Package:


Up to £19,000 Basic salary with exceptional bonus structure, up to £800 per month On Target earnings of £28,000 per annum + great company benefits.

Monday to Friday, 8:00 - 17:00. NO WEEKENDS.