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Receptionist
3 months ago
Purpose of the Job
- Working 25 hours Monday to Friday mixing between front of house (reception) and occasionally covering the access control point at the Visitor Car Park. Hours vary between 07:00 and 18:00.
- To assist in providing an efficient and welcoming service for visitors.
- To represent the organisation in a professional and polite manner and be an interface between Mitie and customers.
In return we will offer you 25 days holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
Technical Responsibilities
- Receive bookings of visitors and amend daily.
- Maintain a log of visitors.
- Establish the type of pass that must be issued.
- Provide visitor information as required.
- Collect passes from departing visitors.
- Liaise with managers and other colleagues to provide a good twoway communication.
- Fully comply with fire and evacuation procedures and Health and Safety procedures.
People Responsibilities
- Must be able to gain and retain MoD security clearance essential for continued employment.
- Be confident and enjoy dealing with people.
- Proactive anticipates problems and shows initiative for problemsolving and generating new ideas.
- Trustworthy with confidential information, can deal with confidential information in an appropriate and sensitive way. Does not divulge information out of department.
- Flexible is willing to undertake a range of tasks for the effective running of the department.
Skills & Experience Profile
Essential
- Excellent communication at all levels.
- Strong customer service skills.
- Good organisational skills.
Additional Information
Note:
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.
Specific tasks and objectives will be agreed with the post holder throughout the period of employment.The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
