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Team Administrator

3 months ago

Norwich, Norfolk, United Kingdom NHS Professionals Full time

Job Title:
Team Administrator

Location:
Mary Chapman House, 120 Hotblack Road, NR2 4HN

Working Pattern:
Monday-Friday 9am-5pm

Trust Location:
Norfolk & Suffolk NHS Foundation Trust


Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Norfolk & Suffolk NHS Foundation Trust is the place for you.

About the Trust

We provide mental health and learning disability care for people across Norfolk and Suffolk. We support a population of just over 1.6 million people and employ more than 4,700 staff.

Our biggest bases are at Hellesdon Hospital, Norwich, Wedgwood House, Bury St Edmunds and Woodlands Unit in Ipswich but our staff are based in more than 50 locations.


What you'll be responsible for:

  • Provide a friendly and professional service, dealing with incoming telephone calls, meeting, and greeting of patients, their families, and visitors on site via reception.
  • Planning of appointments/meetings and Diary Management
  • Use the electronic patient database system to input data, validate and update patient information to ensure correct use of grammar, spelling and sensecheck of clinical entries.
  • Undertake other appropriate duties as directed, being adaptable and flexible to service needs and changes across the locality.
  • Must be able to prioritise a varied workload based on business need.
  • Use set procedures to undertake administrative and secretarial functions around legislative procedures i.e., Mental Health Act, Mental Capacity Act
You'll learn the following whilst working at the trust:

  • An in depth understanding of the roles and responsibilities involved in working within the NHS
  • Knowledge of the systems used, to effectively complete your role to the highest standard at all times
  • A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

  • Excellent communication skills
- both verbal and written

  • Microsoft office skills
  • Outlook, Word, and Excel
  • Ability to meet deadlines and work under pressure
  • Previous admin experience
  • Previous NHS experience
  • Excellent time management skills, a positive approach and be able to remain calm under pressure.
As a member of NHS Professionals, you have fantastic benefits:

  • Competitive pay rates
- work this week, get paid next week

  • Essential support when you need it
  • 24/7 365 days
- call us anytime

  • Multi locational
- work across neighbouring Trusts

  • Manage your shifts and timesheets on the go
- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

  • Varied working options to suit your lifestyle
- access to the Bank gives you options of ad hoc shifts or longer-term placements

  • Training and development opportunities
  • Keep up with the essentials and more
  • Build holiday allowance for every shift you work
- your work life balance is important to us

  • Stakeholder pension scheme available
- a flexible future for you and yours

Who are NHS Professionals?


As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.


By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

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Salary:
£11.45 per hour

Work Location:
In person

Reference ID: 71089