Night Porter

Job Ref:
BES5453

Branch:
The Glenburn Hotel

Location:
The Glenburn Hotel, Isle Of Bute

Salary/Benefits:
Competitive Salary

Contract type:
Permanent

Hours:
Full Time

Posted date:22/05/2024

Closing date:24/06/2024

Bespoke BenefitsWhat's in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements:

As a Night Porter you will be expected to
- security of building guests
- setting up restaurant for breakfast
- serving drinks in the bar

• Cleaning all public areas.
• Taking telephone calls
• Must be customer service focused

We are looking for someone who is able to work between the hours of 7pm and 11am approx.

Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day's events.

This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night.

The ideal person will have at least 1 years' experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Duties will include:

• To complete statutory fire and security checks.
• To provide room service, preparing and serving food to Company standards.
• Complete daily hand over procedures in an efficient and responsible manner.
• Ensure al corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this.

Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

About Us
Set in a prime position atop terraced gardens, The Glenburn Hotel commands fabulous views overlooking Rothesay Bay and the Cowal Peninsula

This grand and elegant 3 star hotel on the Isle of Bute and was originally constructed in 1892 as a hydrotherapy retreat.

Guests staying at the Glenburn Hotel have a great choice of accommodation for their hotel break in Rothesay.

Each of the bedrooms are spread over 20 to 30 square metres to ensure a comfortable stay and many of the bedrooms offer stunning and uninterrupted views of Rothesay Bay.

Upgrade to a superior room to enjoy additional amenities such as seating area, coffee maker and dvd player.

The bright airy Ettrick Restaurant seats up to 200 whilst the smaller Pattersons Grill is great for the special occasion, looking out over the bay.

Pattersons can also be hired for private functions.

Relax with a drink in the welcoming bar or enjoy the hotel's terrace which is the ideal spot to soak up the stunning views across Rothesay and Cowal.

The island is serviced by two ferry crossings, the main one being the Wemyss Bay -Rothesay crossing, which is only an hour from Glasgow city centre.

The second is the short crossing from Colintraive on the Cowal Peninsula

• Rhubardoch on the island.

We truly believe our people are our biggest asset and to reflect that we offer:

• Market leading Rates of Pay
• Anniversary Bonus
• Flexible Shifts, full and part time to fit around other commitments
• 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
• Full Training and Supervision Given
• Opportunity to gain recognised qualifications to help you progress
• Subsidised Accommodation Avail

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