Current jobs related to Transport Planner - Wellington, Telford and Wrekin - E-zec Medical Transport Services Ltd

We have a fantastic opportunity for a Dispatcher/Planner to join our team based in Wellington, Somerset. You will be working within the Somerset Control Hub, dealing with the contract area of Somerset.

This role is a full time (37.5 hours per week) and permanent position. The shifts will be Monday - Friday, covering between

The shifts are on a rolling rota.

As a Planner/Dispatcher you will be providing a vital service as a liaison between our ambulance control centre, our operational staff, patients and Health Care Professionals.

This is an exciting opportunity to join a knowledgeable team and we are looking for a motivated, logical thinking, caring, innovative and enthusiastic person to join us.

A good geographical knowledge of one of Somerset is essential. Previous experience of working within a Patient Transport Service control room or similar environment is preferable.

Your duties as a Planner and Dispatcher will include:

• Planning and controlling of daily ambulance journeys transporting medically eligible patients to and from NHS healthcare facilities.
• Controlling a complex operation consisting of over 150 ambulances delivering 1000+ patient journeys per day.

PERSON SPECIFICATION

• Experience of working in similar transport control/dispatcher environment, using logístical and planning skills
• Be familiar with computerised route planning software
• Good telephone manner
• Be customer service focused and able to effectively handle sensitive situations
• Have a good geographic knowledge of the areas
• Be able to stay calm under pressure
• Ability to take initiative
• Working effectively as a part of the team

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