Operational Manager

2 weeks ago


Oldham, Oldham, United Kingdom First Choice Homes Oldham Full time

First Choice Homes Oldham (FCHO) aims to be the best in the business, with an excellent team of colleagues and with customers at the heart of everything we do.

Established in February 2011, FCHO is one of the largest employers in Oldham. We are committedto boosting the Oldham economy and providing excellent benefits for our employees.

A future-focused and progressive not-for-profit housing association, we want to make Oldham a place where people are proud to live and work.

To deliver our promises to our customers we are looking for a highly motivated, customer-focussed individual to appointto the following key position:

Operational Manager - Responsive Repairs.

Permanent position.

Circa £34,488


The Operational Manager will be for responsible for providing a high quality, customer focused and value for money property repairs and maintenance service that ensures compliance with all legislation and regulations through the effective leadership of bothdirectly employed teams and third party contractors.

To continuously improve the service and to contribute to the delivery of the repairs and Asset Management strategy.


To manage sub-contractors and internal operatives to deliver a high quality repair service to the customers, residents and leaseholders of FCHO and other Organisations, across all contracts and service areas within the Property Care team.

Performance manage the team, & sub-contractors. Dealing with sickness, disciplinary, performance, H&S issues, and other legal obligations in a timely and appropriate manner.

***In return you can expect a range of benefits including: - 37 hour working week

  • Attractive pension scheme six per cent employer contribution
  • Free healthcare options health cash plan for you and your dependents, including Employee Assistance
  • Holiday entitlement of 30 days and 8 public holidays, plus 1 shut down day determined by the company
  • Enhanced maternity, paternity and adoption leave
  • Enhanced occupational sick pay
  • Hybrid working
  • Discounted gym membership
  • Vouchers or cashback on holidays, shopping or days out
  • Death in Service Benefit
  • Onsite cafe


If you have a passion and commitment for delivering excellent services with leadership and enthusiasm to deliver the best experience to our customers we encourage you to apply.

Interviews and assessments to take place on Friday the 24th February and Tuesday 28th February.

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