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Service Advisor

3 months ago

Reading, Reading, United Kingdom MotorEasy Full time

The Company
MotorEasy is the UK's fastest growing motoring association, and a leading provider of vehicle warranties, insurances and motoring services.

Job Purpose and Overall Objective


As part of our continued expansion, MotorEasy is looking for talented individuals to join the Repairs team, based in our Reading offices.


Working alongside our experienced engineers and customer service team, your role as a MotorEasy Assessor will be to speak with customers on the phone who need their car repaired and assess their claim against the terms of their warranty or service plan.

You will be expected to achieve weekly KPIs and targets.

Duties:

  • Assess warranty and GAP claims using our software and process
  • Manage car repairs in network workshops
  • Any other duties your manager reasonably asks you to perform

The Successful Applicant


We are interested in talking with hard working, reliable, bright and self-motivated individuals with excellent spoken communication and a strong drive for achievement.

We pride ourselves on our training and the support given to our teams. Full product, systems and sales training will be provided.

What We Offer

Salary:
£28-30,000 (Dependent on experience)

OTE:
£35-37.5,000 (Your OTE will be based on achieving KPIs, and will be paid monthly)

Holiday: 22 days holiday

Hours:
Mon - Fri, and one Sat in every 4

Office based

Benefits of working with MotorEasy:

  • Modern office with a closeknit friendly team
  • Monthly social events and EOY parties
  • Blend of youth and experience, some working for the CEO for 20+ years
  • Family run business with easy access to the CEO
  • Free MOT through the network each year
  • Company pension

Job Types:
Full-time, Permanent

Salary:
From £30,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Commission pay

Work Location:
In person