Senior Health Care Support Worker

2 weeks ago

Liverpool, Liverpool, United Kingdom The Clatterbridge Cancer Centre NHSFT Full time
Communications Maintain accurate and timely records. Develop positive relationships with patients, families, and carers. Communicate effectively with patients, relatives, and healthcare practitioners. Welcome and orientate patients and visitors to the department.


Undertake administrative tasks Use communication tools (verbal/ nonverbal) to gain informed consent with patients where there will often be barriers to effective communication e.g., recovering from an anesthetic, loss of hearing, altered perception, expressive and receptive dysphasia, pain, fear etc.

Report information concerning the patients to other members of the team, in a timely manner.

Ask for, listen, and value the views of patients and their relatives/carers on their experience, including complaints, and discuss this with the team.

Communicate effectively with dignity and respect to all patients, relatives and others considering potential barriers to understanding.

Recognise and report any situations, behaviours or errors that could result in poor care outcomes. Maintain effective working relationships with colleagues Attend departmental meetings as required. Welcome and orientate new staff, patients, and visitors to the department.

Responsibility for Patient Care Be responsible for participating and assisting in the delivery of delegated care to patients according to their individual needs with specific concern for their religious, cultural, and personal preference.


Use a range of techniques for infection prevention and control including waste management, hand washing, the use of Personal Protective Equipment (PPE) and specialist theatre processes.

Assist patients with toileting. Understanding of catheter care. Measure and record body waste/fluid balance accurately including within theatre procedures.


Assist in preparing relevant documentation and ensure identity name bands are in place on admission, understanding the importance of allergy status.

Undertake clerical duties as directed by the Theatre Practitioner.

Ensure patients nutritional needs are met through assisting in the preparation of patients prior to meals and beverages, meal delivery, providing help and assistance in feeding/drinking as necessary.

Have an understanding of the restrictions of food and drink, for example Nil By Mouth and when applicators are in situ in Brachytherapy.


Appropriately record and monitor dietary intake of patients, informing relevant staff of progress and/or any difficulties relating to dietary/fluid intake.

Assist patients in their mobility requirements, help move and position appropriately to maximise their physical comfort, utilising equipment as directed by the multi professional team.

Prepare individual patients and the environment to ensure effective movement and/or handling procedures including the unconscious patient, taking in to consideration the need for patient positioning within the theatre environment.

Assist in the care of patients skin integrity escalating concerns to the Theatre Practitioner a timely manner, recording and maintaining relevant documentation.

Chaperone the patient as required ensuring appropriate support. Ensure that all religious and cultural wishes, obligations are adhered with. When necessary, initiate and assist with basic cardio-pulmonary resuscitation procedures.

Perform additional clinical skills as directed by the Theatre Practitioner (that have been agreed within the Trust competency framework) where trained and competent to do so and within the scope of the role and specialty.


Actively support and assist in alleviating distress and anxiety of patients or carers, consistent with their personal beliefs and preferences, seeking help and support as required.

Support patients with dementia/cognitive impairment/delirium, providing Enhanced Supervision where required. Under the direction of a Theatre Practitioner record patients items of property if required. Maintain cleanliness in the work environment in line with Trust Health and Safety policies.

Prepare and maintain environments for clinical procedures. Proactively help patients and carers to take an active role in their care.

Assist in maintaining and monitoring cleaning standards within the clinical area ensuring fixtures/ fittings and equipment is cleaned in accordance with guidelines.

Promote standards of health and safety in working practice and the workplace, by being responsible for self and others through identifying risks, undertaking work activities in a safe manner.


Be competent and participate in emergency contingency procedures for both IRMER requirements and patient care, for example cardiac arrest, transfer of the conscious patient in an emergency, major hemorrhage.

Planning and organising Be responsible for planned care and tasks delegated from a Theatre Practitioner. Undertake tasks and workload activities whilst ensuring that their practice is guided by standard operating procedures. Demonstrate self-directed development to ensure pract

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