Food Quality Assistant

2 weeks ago

Burton upon Trent, Staffordshire, United Kingdom Greene King Full time
Greene King is the country's leading pub company and Brewer, first established in 1799.

At Greene King it's not just pints that we want you to pour, we want people who can share our purpose and Pour Happiness into Lives.

We are on a transformational journey for both customers and colleagues which will make us the pride of British hospitality.

With over 40,000 people working across our 1,600 pubs, our breweries and two support centres, a career at Greene King has no limits.


Food Quality Assistant

Burton on Trent

Role Purpose:


Reporting into the Food Quality Manager; as Food Quality Analyst your key purpose will be to support Greene King's Purchasing, Development and Pub teams, to ensure best product quality.

You will monitor product quality on an on-going basis, raise food orders for product surveillance and respond to incoming PQS for food quality complaints.


Key Accountabilities:

  • Work closely with the buyers & the Food Quality Manager to ensure reporting is cascaded in a timely manner
  • Work closely with the Food Quality Manager and our suppliers to ensure resolution of issues and determine preventative measures
  • Provide trend analysis data by supplier & category, allowing business decisions to be made.
  • Work with Operations to ensure pubs are receiving timely resolution on queries and issues
  • Controlling purchasing food samples, planning, and executing an efficient exit strategy
  • Assist the Food Quality Manager with the administrative and practical functions of the weekly product alignment sessions
  • Assist the Food Quality Manager with in house product surveillance sessions, from producing data to identify products for surveillance, to carrying out practical analysis on food products and reporting the results.
  • Logging PQS tickets onto Smart Supplier, responding to tickets with supplier response, storing PQS reports to a shared location accessible to key stakeholders.
  • Completing period report to ensure GXO reimburse pubs for justified PQS and suppliers are invoiced accordingly.

About you:

  • Strong communication and customer focus skills are essential.
  • Be proactive, flexible and prioritise own workload.
  • No formal qualifications required but experience within the retail or hospitality environment is highly desirable, along with a good understanding of retail systems/PQS.
  • Would suit someone with BOH (back of house) experience looking to move to an officebased role.
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What you can expect from us?

  • Competitive salary and pension contribution scheme
  • Private Medical insurance
  • Discounted Health Screening
  • Option to purchase discounted Dental Insurance
  • Life Assurance
  • 33% discount for you on food and drinks across all our managed sites and 15% for your friends and family
  • 50% discount for you at Greene King Hotels/Inns and 25% discount for your friends and family
  • Access to company perks portal for regular retailer discounts
  • 33 days holiday (including bank holidays) and the opportunity to buy 5 additional days
  • Free onsite parking
  • An employee health, wellbeing advice and guidance service
  • As one of the industry's leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take

Corporate Social Responsibility


We also want to be a positive force for good, having a social purpose that threads through every part of our business, whether it be through caring for the planet, caring for our communities through our hugely successful partnership with Macmillan (raising over 10 million pounds) or caring for our people, creating life opportunities for all through innovative social mobility programmes.

We are on an incredible journey and our goal is to be the pride of British hospitality.

Inclusion and Diversity
At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong.

With external commitments like the Valuable 500, If Not Now, When? and our Calling Time on Racism manifesto, our community partnerships and the support of our 4 internal Employee Led Inclusion Groups we have a clear plan based on education, awareness and activity that's already making an impact.

We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture.


Reference Code req11364

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