Support Worker

1 week ago

Southall, Greater London, United Kingdom West London NHS Trust Full time

As a Support Worker, you will gain a variety of experience as a key member of the community healthcare team and be part of a multi-disciplinary service that other teams call on for help.

Working in this service places you on the frontline of crisis community mental health service and will enable you to respond to a variety of clinical needs at short notice.

Our goal is to develop highly motivated, professional staff who will work in partnership with patients. As a service we want to promote and encourage positive community relationships. We believe in embracing the expertise of our staff and making a difference to the lives of our patients.


The role in CATT consists of supporting initial mental health assessments and also brief home-based treatment to people with mental health problems at risk of admission to hospital.

We also provide what we consider as brief intervention for those presenting with low need mental health difficulties for up to three months.


As a member of CATT, you will work closely with local services Single Point of Access who provide triage for every new referral to the service.


The post holder will work within a 24 hour rota system ensuring that a comprehensive service is provided to patients 365 days a year, an excellent interface with the Single Point of Access and other significant interfaces is maintained and robust gatekeeping at all times.


The post holder will be responsible for supporting crisis care practitioners in the assessment and treatment of patients in the borough of Ealing.

Additionally, in the delivery of a high quality mental health service for patients under the care of CATT who required assessment by secondary mental health services for pathway planning, brief crisis interventions in the community, or gate keeping for the inpatient wards and community recovery house with the emphasis for potential providing home treatment.


The post holder will be involved in the on-going development of services, to ensure that the most relevant care pathway and care plan is devised to provide access to urgent and crisis care.

They will be active in the promotion and use of evidence-based practice through the provision of clinical advice and support; acting as a role model; and providing education and training where appropriate.

They will liaise closely with carers, both statutory and non-statutory services, emergency services, and 3rd sector services.

They will liaise closely with local services Single Point of Access providing rapid response to mental health crisis situations where necessary and appropriate to decrease the number of unnecessary presentations to A&E.


The post holder will work within a 24 hour 7 day a week rota system, ensuring that a comprehensive service is provided to patients and robust gatekeeping is maintained.


West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.


Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives.

We aim to be the best organisation of our kind in the country.


We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We're rated good overall by the Care Quality Commission (CQC).


Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.


We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.


  • To develop and maintain communication with individuals or groups of patients, carers, and staff about difficult or complex matters, overcoming any problems in communication in a difficult situation
  • To communicate with people in a manner which:
  • is consistent with their level of understanding, culture, background and preferred ways of communicating
- acknowledges the purpose of the communication
- is appropriate to the context
- encourages their participation
- responds to communication of any kind from them

To improve communication through:
- changing the methods of communicating
- changing the environment
- modifying the content and structure of communication
- reflection on the barriers to effective communication. To confirm that you have accurately interpreted communications.

  • To provide feedback to other staff on their communication at appropriate times.
  • To maintain accurate patient records consistent with legislation and, policies and procedures.

  • Support Worker

    1 week ago

    Southall, Greater London, United Kingdom Partnership Care & Support Ltd Full time

    We are seeking full-time and part-time Support Workers to work in our supported living setting, located in Hayes. Care workers also need to be able to work on the weekends as we have different shift patterns Livein and sleepover.Partnership Care & Support Ltd, at our supported living, we believe that everyone deserves a comfortable home they can be proud...

  • Social Worker

    1 week ago

    Southall, Greater London, United Kingdom Sanctuary Personnel Ltd Full time £37

    Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and nearly 1000 reviews has an exciting Locum opportunity available for an experienced Social Worker to join a well-established Children's service based in Ealing. Team/Specialism: Children's Safeguarding Pay Rate: £37 per hour (assignment rate)...

  • Assistant Care Worker

    1 week ago

    Southall, Greater London, United Kingdom Robin Home Care Full time £14

    Job Title: **Care Assistant**- **£11.00 per hour on weekdays and £15.00 per hour on weekends**- **Full-time, Part-time, Permanent roles available**Part-time hours:- **16/20 hours, full-time hours 40 per week**- **Day range: Every weekend/Monday-Friday****About Robin Home Care:**Robin Home Care provides exceptional home care services in the Ealing area.Are...

  • Child Support Assistant

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Support Assistant for Visually Impaired Student Assist a visually impaired student throughout the school day, including in classrooms, breakfast club, break times, lunch times, study club, and after-school activities. Work closely with the student's family to address concerns and support the child's overall development. Support teachers with lesson...

  • Graduate Support Assistant

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Graduate Support Assistant ( Inclusion ) Ealing Full Time This post is ideal for graduates thinking of entering the teaching profession /education sector .This successful school provide continued professional development and training opportunities to progress your career . Your role involves supporting 1-1 and SEN small groups in lessons , deliver,...

  • Youth Support Worker

    1 week ago

    Southall, Greater London, United Kingdom Lara Search Full time

    Job Title: Learning Support Assistant - Specializing in Challenging Behaviour (LSA-CB)Location: SouthallStart: ImmediateDuration: 1-year term, with potential for moreEnd Date: Not decided yetContract Type: Initially Temporary, with Chance for Permanent WorkWork Hours:Only Full-time PositionsMinimum Pay: £100 per dayHours: 8:30 am - 4:00 pm (full day)Are you...

  • Training & Support Consultant

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    ob Title: Creative Support Specialist - Ealing Are you passionate about providing innovative and creative support to individuals in need? Join our team in Ealing, London, as a Creative Support Specialist and empower individuals to achieve their goals through imaginative and personalized interventions.About Us: We are a compassionate organization dedicated...

  • Creative Support specialist

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    ob Title: Creative Support Specialist - Ealing Are you passionate about providing innovative and creative support to individuals in need? Join our team in Ealing, London, as a Creative Support Specialist and empower individuals to achieve their goals through imaginative and personalized interventions. About Us: We are a compassionate organization...

  • Learning Support Assistant

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Do one for learning support assistant ChatGPT ChatGPT Job Title: Learning Support Assistant - Ealing Are you dedicated to helping students overcome learning challenges and reach their full potential? Join our team in Ealing, London, as a Learning Support Assistant and make a positive impact on students' educational journeys. About Us: We are a dynamic...

  • SEND Learning Support Assistant

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Job Title: SEND Learning Support Assistant - Ealing Join a dynamic educational environment in Ealing, London, as a SEND Learning Support Assistant. Ideal for compassionate individuals passionate about supporting students with Special Educational Needs and Disabilities (SEND). Responsibilities: Provide tailored support to students with SEND Assist in...

  • Forensic Social Worker

    4 weeks ago

    Southall, Greater London, United Kingdom West London NHS Trust Full time

    Job summaryWest London NHS Trust is one of the largest providers of mental health care in the country. We are also a leading national provider of secure and specialist mental healthcare. We currently provide community based forensic care to 8 North West London Boroughs and we are seeking new staff to join our teams. Our Forensic Services were recently rated...

  • Forensic Social Worker

    1 month ago

    Southall, Greater London, United Kingdom West London NHS Trust Full time

    Job summaryWest London NHS Trust is one of the largest providers of mental health care in the country. We are also a leading national provider of secure and specialist mental healthcare. We currently provide community based forensic care to 8 North West London Boroughs and we are seeking new staff to join our teams. Our Forensic Services were recently rated...

  • ASD Learning Support Assistant

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Job Title: ASD Learning Support Assistant - Ealing Join a dynamic educational environment in Ealing, London, as an ASD Learning Support Assistant. Ideal for compassionate individuals passionate about making a difference in the lives of students with Autism Spectrum Disorder (ASD). Responsibilities: Provide individualized support to students with ASD ...

  • Locum Adults Senior Social Worker

    1 week ago

    Southall, Greater London, United Kingdom Sanctuary Personnel Full time £38

    Team/Specialism: Learning DisabilitiesPay Rate: £38 per hour (assignment rate)Contract: Locum, 3-MonthsHours: Full-time Our fully online and paperless registration service streamlines the process, making it convenient and hassle-free for you. Compliance Made Easy: Enjoy peace of mind with our free DBS and compliance service, which includes paid-for...

  • Support Assistant for Visually Impaired Student

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Support Assistant for Visually Impaired Student Ealing June/September 2024 Responsibilities: Assist a visually impaired student throughout the school day, including in classrooms, breakfast club, break times, lunch times, study club, and after-school activities. Encourage the student's resilience and independence in learning and social interactions with...

  • Graduate Learning Support Assistant

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Job Title: Graduate Learning Support Assistant - Ealing Are you a recent graduate with a passion for supporting students' learning and development? Join our team in Ealing, London, as a Graduate Learning Support Assistant and gain valuable experience while making a positive impact in education. About Us: We are a dedicated educational institution...

  • Pastoral Mentor

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Job Title: Autism Support Worker - Ealing Join our team in Ealing, London, as an Autism Support Worker, making a difference in the lives of individuals with autism. Provide personalized support to individuals with autism Experience or understanding of autism spectrum disorders Training in autism support or related fields Competitive weekly pay ...

  • Psychology Graduate

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Youth Worker needed Are you looking for a new start in the next academic term? Do you want to try something new? A fantastic school in the heart of Ealing are looking for a Youth Worker to work in a long term role. If you are looking to enhance your skills, build a career or simply try something new, we want to hear from you Special Educational Needs...

  • Learning Disability Advisor

    1 week ago

    Southall, Greater London, United Kingdom Protocol Education Ltd Full time

    Learning Support Advisor We are seeking a dedicated Learning Support Advisor to play a vital role in supporting teachers and enhancing the learning experience of our students. As a Learning Support Advisor, you will have the opportunity to work closely with teachers, support small groups, and provide individualized assistance to students. Join our inclusive...

  • Senior Mental Health Practicioner

    1 week ago

    Southall, Greater London, United Kingdom West London NHS Trust Full time

    Specialist Community Forensic Teams and Criminal Justice Liaison and Diversion services have been a developing area within WLFS over the past few years and this post has been created in order to support that development. West London Forensic Services has been chosen by NHS England to pioneer a new approach to support the transition of Learning Disabled and...