Business Development

1 week ago


Tipton, Sandwell, United Kingdom 365 People Full time

Job Title:
Business Development & Customer Service Specialist

Location:
Dudley Port -
Tipton Company: 365

People Salary:
£24k - £26k Type: Full-Time,

Permanent Job Description: 365 People are seeking a dynamic and driven Business Development & Customer Service Specialist to join our client's new set up.

This dual-role position is ideal for an individual who excels in building and maintaining client relationships while delivering outstanding customer service.

If you are a proactive professional with a passion for sales and customer satisfaction, we want to hear from you Key Responsibilities:

  • Business Development:
  • Identify and pursue new business opportunities within the pharmaceutical sector.
  • Develop and implement strategic plans to grow client base.
  • Conduct market research to stay updated on industry trends and competitor activities.
  • Build and maintain strong relationships with prospective clients through regular communication and meetings.
  • Prepare and deliver compelling presentations and proposals to potential clients. 60% prospect sales 40% client customer service calls a day outgoing
  • Medical and Food Hygiene products B2B
  • Customer Service:
  • Provide exceptional service to existing clients, ensuring their recruitment needs are met promptly and effectively.
  • Act as the primary point of contact for client inquiries and issues, resolving them efficiently.
  • Collaborate with recruitment consultants to ensure a seamless hiring process for clients.
  • Maintain accurate and up-to-date client records in our CRM system.
  • Gather and analyse client feedback to improve service delivery.

Requirements:

  • Proven experience in business development, sales, or customer service.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team as you will be working alone whilst reporting to your manager
  • Proficient in Microsoft Office Suite and CRM software.
  • A proactive and results-oriented mindset. If this role sounds like it suits your skills, get in touch with one of our consultants at 365 People to apply right now (phone number removed)#J-18808-Ljbffr


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