Senior Library AssistantNew

2 weeks ago

London, Greater London, United Kingdom GLL Full time

GLL is currently recruiting for a Senior Library Assistant to join the team at York Gardens Library,. As a Senior Library Assistant, you will be working in a busy community focused library giving access to wide variety of collections and resources including books, public access computers and local studies reference collections.

With Community at the heart of everything we do, as a Senior Library Assistant, you ensure that every visitor to the library is welcomed into a clean, safe and attractive environment with useful facilities that keep them wanting to return. As a key frontline staff member, you'll adapt to, and acknowledge, the diversity of our visitors and what they aim to get out of their library visit as well as helping them to discover our wide range of resources and services. Your passion for libraries and community engagement will be apparent as you help people do everything from discovering new authors to tracking their ancestry from our records, devising and delivering engaging activities for children and families and even helping them find their ideal job using our IT systems.

What you need:

Experience working within libraries (desirable).

Evidence of making a difference to customers

Confident IT skills and knowledge

Excellent numeracy, literacy and communications skills

Administration skills

Experience of using Library Management systems, would be useful

A real focus on customer service.

Passion and personality

Evidence of being organised and efficient

Customer Service Qualification (desirable)

Be a great team player

What you'll do:

Work as part of the team to ensure the smooth operation of the library

Provide a warm welcome and genuine goodbye to all customers, providing guidance and support on how to get the optimum results from their visit by truly engaging with customers to understand the reason behind their visit

Devise and deliver imaginative and fun children's activities including story & rhyme time and craft activities for under 5's

Follow Safeguarding of children and vulnerable adults' policy and procedures

Follow all Normal and Emergency Operating Procedures as well as adhering to relevant polices and manuals

Interact with customers through conversations and supporting their needs

Support customers with all queries available at the library

Fully participate in and engage in the any training provided.

As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.

In return, you will get:

A full time], permanent position with a salary of £26,204 per annum (36 hours a week) Discounted membership at our leisure centres Discounts across thousands of retailers (GLL Extras) A fantastic pension scheme 25% off Red Letter Days 25% off Buy a Gift 20% off GLL spa experience treatments and associated products. 20% off Tea and Tonic products Free eye tests and discounted glasses The opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.

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