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Senior Quality Management Lead

4 months ago


Bristol, Bristol, United Kingdom Workingmums Full time
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working
Business Management Lead - Commercial Lending Platform

HOURS:
Full time
Hybrid, 40% (or two days) in one of the office sites mentioned above
The Commercial Lending Platform are looking for an enthusiastic and energetic individual to lead their Business Management team.

The Platform sits within the wider Business & Commercial Banking (BCB) Business Unit, and we're responsible for the delivery of a wide range of operational services including Governance, Risk, Cost Management and Resourcing.

As part of a fast-paced, agile environment, you'll work closely with the team to deliver efficiency and effectiveness, focusing specifically on leading the Business Management team to embed a partnership service across all deliveries including Governance, Risk reporting, Risk Administration across both change and run the bank activities.

You'll network with senior leaders, engage, and collaborate with colleagues across all areas of the BCB Platforms, wider BCB Business Unit and CIOs to support with future ways of working.

Finding opportunities and risks, driving forward actions and taking control for resolving problems.

Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers.

Develop and deliver a plan for Business Support Services across the Platform
Supports Platform Leads ensure an embedded governance and risk framework across the platform in line with Group Policy
Responsible for risk reporting, risk administration, and supporting platform leadership with risk management activities inc. Audit, Risk & Control Self-Assessment and supporting the Divisional Resilience and Security Office
Manages relationships with internal customers acting as a business partner
Interlocks with other platforms within the Business Unit
Lead the efficiency of the reporting framework, providing insight through provision of high-quality, accurate analysis and reporting, to influence and enable stakeholders to make informed decisions
Drive compliance, undertaking assurance activities and monitoring MI to ensure processes are completed in line with policy standards and breaches are identified and remediated
Champion trusted partner status with the Platform and wider Business Unit, communicating to influence colleagues and build a culture with high levels of integrity
Undertake Line Management duties, coaching others throughout the organisation in area of expertise

Strong analytical skills to interpret expansive data sets, making sense of complex information, analysing key themes, providing insight for decision-making
Excellent communicator, both verbal and in writing, with the ability to distil layered themes into clear communications tailored in content and style
Adept at building partnerships, anticipating, and balancing the needs of multiple customers, and encouraging collaboration
Flexible and resilient, results focussed and able to prioritise work to meet commitments aligned with objectives. Previous experience in Change and knowledge of associated policies and procedures, interpret and provide technical guidance to others

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

We're disability confident. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.

With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.

Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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