Showroom Assistant

7 days ago

Richmond, Greater London, United Kingdom Farrow & Ball Full time

Farrow and Ball - Showroom Assistant, Richmond, London (16 hours per week)
We are currently looking for an enthusiastic individual to join our Showroom team in
Richmond as a
Showroom Assistant. We are offering this position on a
part-time basis - 16 hours per week.


Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.

The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out.

Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.


The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.


As a Showroom Assistant, you will be responsible for providing the highest level of customer service whilst driving sales and helping the team meet and exceed targets.

This is a fantastic opportunity for you to release your creative potential and grow our global luxury paint and wallpaper brand.


What we expect from you as a Showroom Assistant.

Key Responsibilities:

  • Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
  • Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognise customer requirements.
  • Ensuring that Farrow and Ball Customers are always extended the highest levels of customer service, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice on colour and suitability.
  • Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
  • Processing cash and credit transactions accurately, dealing with customer refunds
  • Assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.

Key Attributes:

  • Exceptional communication skills.
  • Proven sales and customer satisfaction record.
  • Be able to work in a high paced environment.
  • Ability to multitask.
  • Be IT literate.
  • Having technical knowledge of paint and wallpaper are desirable.


This role will require regular lifting and manual handling of Farrow & Ball products and additional training will be offered where needed.


What you can expect from us

  • 24 days' annual leave pro rata (increasing with length of service) plus bank holidays
  • Annual salary reviews, based on individual performance
  • Enhanced Maternity and Paternity pay
  • Generous staff discount on F&B products
  • Access to Perkbox, our retail discounts platform
  • Employee Assistance Programme with 24/7 support
  • Health Cash Plan
  • Company Sick Pay
  • Group Pension Scheme, matched by F&B
  • Life Assurance
  • Refer a Friend scheme
  • Cycle to Work scheme
  • Season Ticket Loans for travel
**At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.

  • Showroom Assistant

    7 days ago

    Richmond, Greater London, United Kingdom Max Buston Design Full time

    Max Buston Design is looking for a showroom assistant to join its studio and luxury showroom in London.The role is full-time Monday to Friday.The showroom includes an infusion of luxury têxtiles, specialises in curtain design and upholstery and has wide-reaching projects including townhouses, country homes and a chateau in France.Your roleYou will play a...

  • Showroom Assistant

    2 months ago

    Richmond, United Kingdom Max Buston Design Full time

    Max Buston Design is looking for a showroom assistant to join its studio and luxury showroom in London. The role is full-time Monday to Friday. The showroom includes an infusion of luxury têxtiles, specialises in curtain design and upholstery and has wide-reaching projects including townhouses, country homes and a chateau in France. **Your role** You...

  • Showroom Assistant

    3 weeks ago

    Richmond, United Kingdom Farrow & Ball Full time

    **Farrow and Ball - Showroom Assistant, Richmond, London (16 hours per week)** We are currently looking for an enthusiastic individual to join our Showroom team in **Richmond** as a **Showroom Assistant**. We are offering this position on a **part-time basis - 16 hours per week**. Farrow & Ball are a luxury British lifestyle brand that prides itself in...

  • Showroom Assistant

    1 week ago

    Richmond, United Kingdom Farrow & Ball Full time

    **Farrow and Ball - Showroo**m Assistant, Richmond (24 hours per week)** We are currently looking for an enthusiastic individual to join our Showroom team in Richmond as a Showroom Assistant. We are offering this position on a part-time basis. Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and...

  • Showroom Assistant

    1 day ago

    Richmond upon Thames, United Kingdom Farrow & Ball Full time

    **Farrow and Ball - Showroom Assistant, **Richmond **(32** **hours per week)** We are currently looking for an enthusiastic individual to join our Showroom team in Richmond as a Showroom Assistant. We are offering this position on a part-time basis. Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and...

  • Studio Assistant

    2 weeks ago

    Richmond, United Kingdom Max Buston Design Full time

    Max Buston Design is looking for a studio assistant at the start of their career who is eager to learn everything about the inner workings of a luxury interior design studio in London. The studio includes an infusion of luxury têxtiles, specialises in curtain design and upholstery and has wide-reaching projects including townhouses, country homes and a...

  • Client Services Manager

    3 weeks ago

    Richmond, United Kingdom Harris Jones Recruitment Full time

    **Client Services Manager -**Richmond & South West London - Office and showroom based, £35,000 - £40,000 + 25 days holiday & company pension and opportunity to progress. Monday to Friday 8am - 5pm (some flexibility on hours possible) Well established, award winning design and build company, requires a Client Services Manager to join the expanding team, to...

  • Marketing Executive

    2 months ago

    Richmond, United Kingdom Page Personnel Secretarial & Business Support Full time

    They are looking for a creative individual to join their team as a Marketing Executive based in Richmond upon Thames. This role will allow you to work with a successful company and expand your knowledge within the marketing sector. **Client Details** This company is looking to further expand their team as they are going through a sustained period of...

  • Customer Success

    2 weeks ago

    Richmond upon Thames, United Kingdom HARRIS JONES RECRUITMENT LTD Full time

    **Interior Design - Customer Success - **Richmond & South West London - Office and showroom based, £30,000 - £40,000 dependent on experience + 25 days holiday & company pension and opportunity to progress. Monday to Friday 8am - 5pm. Well established, award winning design and build company, requires a Customer Success manager with a passion for interiors,...