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Air Freight Product Manager
3 months ago
Our client, an excelling company with management of regular commercial freight logistics, specialising in providing comprehensive services for the movement of niche market products, are looking to recruit an
Air Freight Product Manager,to work at offices in
the Heathrow Area.
On Offer:
- An opportunity to join a rapidly growing Freight Forwarder with great potential for future growth
- An attractive salary, up to £70k, based on skills and experience
- 21 Days holiday per annum, plus bank holidays.
- Internationally diverse, sociable, dynamic team with a clear vision and strategy
Main Purpose of the Role:
The aim of this role is to help drive the Air Freight team forward and assist with day-to-day management of the Air freight department while maintaining high level of customer service.
This is a fantastic opportunity for an individual to make a real difference in a growing team, support the international success of the business and develop their career.
Duties & Responsibilities:
- Overall branch management and income statement control
- Making sure that service levels remain at its highest level
- Training staff and implementing procedures and reviews
- The formulation and implementation of an SOP
- Active management of the COD customer base
- Ensuring that all relevant procedures, process, and documentation are in place to meet ETSF Compliance requirements
- Managing the driver schedule to ensure the delivery of cargo in the most efficient and costeffective manner
- Measuring and reviewing the performance of transporters; ensuring that service levels are high, and costs are competitive
- Keeping a service failure log; document root cause analysis and preventive action introduced to prevent a reoccurrence.
- Profit and Loss reports to submitted on time
- Maintain the weekly Dashboard as per agreed Department measures
- Training staff and reviewing files to ensure that all relevant Accruals are accurately captured
- Management of staff as per company policies to maintain high levels of morale
To Be Considered:
- Extensive experience working in an air freight department
- Proven experience in managerial role managing at least 510 people
- Providing relevant information to enable effective decision making
- Able to react quickly whilst maintaining focus and attention to detail
- Willing to support wider team as needed
- Ability to identify, develop, and implement improved ways of working
- Strong planning, organisation, and prioritising skills
- Excellent stakeholder management skills
- Experience with Microsoft Office
- Cargo Wise experience, and Perishables experience is advantageous
